Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JANNA PENSON

Houston

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Strong communication skills and attention to detail to ensuring customer satisfaction and efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Ross Dress for Less
Houston, TX
01.2025 - 01.2026
  • Provided friendly and efficient checkout service
  • Handled cash, card, and rewards transactions accurately
  • Assisted customers with returns and exchanges
  • Maintained clean and organized front-end area

Team Member

Freddy’s Frozen Custard & Steakburgers
Houston, TX
01.2024 - 01.2025
  • Worked front counter, drive-thru, and kitchen stations
  • Delivered fast, high-quality customer service
  • Followed food safety and cleanliness standards
  • Supported team during busy shifts

Crew Member

McDonald’s
Houston, TX
01.2023 - 01.2024
  • Prepared and served food quickly and accurately
  • Operated cash register and drive-thru systems
  • Maintained sanitation and safety standards
  • Worked effectively in a fast-paced team environment

Education

High School Diploma - Mechanical Engineering

Houston City College
Houston, TX
05.2028

High School Diploma -

C.E. King High School
Houston, TX
06.2025

Skills

  • Communication
  • Cash Handling & POS Systems
  • Reliability
  • Multitasking
  • Problem Solving
  • Customer service
  • Cleaning and sanitizing

Certification

  • Food Handler’s License — Learn2Serve, 4-18-2026-4-18-2028

Certification number: TX-FH-1078555

  • TABC License-Seller Trainer School, 4-18-2026-4-18-2028

Certification number: 11408731

Timeline

Cashier

Ross Dress for Less
01.2025 - 01.2026

Team Member

Freddy’s Frozen Custard & Steakburgers
01.2024 - 01.2025

Crew Member

McDonald’s
01.2023 - 01.2024

High School Diploma - Mechanical Engineering

Houston City College

High School Diploma -

C.E. King High School