Janna Wesley
Hartland,WI
Summary
Welcoming clerical professional with 12 years of experience in an office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, document organizing and data entry. Accurate when entering information in company specific programs and keeping organized filing systems.
Overview
14
14
years of professional experience
Work History
Reception/Document Scanner
Financial Institution Lending Options
Mukwonago, WI
05.2017 - 10.2019
- Provided support for document controls and worked with contract documents.
- Scanned and securely shipped hard copy reproduction to clients and stored soft copy on secure server for future retrieval.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Administrative Assistant
Landry's Mobile Diagnostics
Waukesha, WI
04.2015 - 10.2017
- Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Handled all incoming telephone calls, emails and chat requests.
Receptionist
Forward Dental
Waukesha, WI
02.2013 - 03.2014
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Collected, arranged and input information into database system.
- Checked insurance eligibility by making appropriate phone calls and submitting claims.
Certified Pharmacy Technician
Walgreens Pharmacy
Waukesha, WI
10.2007 - 02.2011
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Coordinated verification and filling of daily prescriptions in a high-volume pharmacy environment.
Education
High School Diploma -
North High School
Waukesha, WISkills
Tracking document flow
Tracking document flowDocument organization
Document organizationRecordkeeping skills
Recordkeeping skillsCustomer/Client relations
Customer/Client relationsOffice administration
Office administrationScheduling
SchedulingTelephone skills
Telephone skillsSorting and labeling
Sorting and labelingSensitive information handling
Sensitive information handlingTime management
Time management
Timeline
Reception/Document Scanner
Financial Institution Lending Options
05.2017 - 10.2019
Administrative Assistant
Landry's Mobile Diagnostics
04.2015 - 10.2017
Receptionist
Forward Dental
02.2013 - 03.2014
Certified Pharmacy Technician
Walgreens Pharmacy
10.2007 - 02.2011
High School Diploma -
North High School