Janna Whatley
Needville,TX
Summary
I'm dedicated and customer-focused with a diverse background in the hospitality industry. Experienced in providing exceptional service at renowned establishments such as Texas Roadhouse, Buc-ee's, and Gringos. Adept at managing high-volume environments, ensuring customer satisfaction, and demonstrating strong interpersonal skills. Proven ability to adapt quickly to new environments and contribute to a positive team dynamic. I'm seeking to leverage my skills and enthusiasm for customer service in a dynamic work setting.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Gringo's Mexican Kitchen
Stafford, TX
10.2023 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Explained menu items, describing ingredients and cooking methods upon request.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
Food Service Worker
Buc-ee's
Wharton, TX
04.2023 - 11.2023
- Maintained order and cleanliness of work areas to conform with health codes.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Utilized point-of-sale systems for taking orders from customers.
- Assisted in the preparation of food items according to recipes and instructions.
- Followed recipes and customer requests to prepare meals.
- Refilled condiments, napkins and server workstations.
- Made meals in accordance with company standards and requirements.
Kitchen Staff Member
Texas Roadhouse
Rosenberg, Texas
08.2022 - 05.2023
- Distributed food to waiters and waitresses to serve customers.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Maintained cleanliness of work areas throughout shift.
Education
High School Diploma -
Penn Foster
Scranton, PA05-2022
Associate of Applied Science - Computer Science
Wharton County Junior College
Wharton, TXSkills
- Safe Food Handling
- Supply Restocking
- Guest Engagement
- Point of Sale (POS) System Operations
Certification
- Food Handler Certification
- TABC
- ServSafe Allergy
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Server
Gringo's Mexican Kitchen
10.2023 - Current
Food Service Worker
Buc-ee's
04.2023 - 11.2023
Kitchen Staff Member
Texas Roadhouse
08.2022 - 05.2023
High School Diploma -
Penn Foster
Associate of Applied Science - Computer Science
Wharton County Junior College
- Food Handler Certification
- TABC
- ServSafe Allergy
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