Jannah Nasrallah
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Location Director
LaserAway
03.2025 - Current
- Coach sales team on strategies to meet personal and clinic goals monthly
- Work alongside our remote team to manage daily operational schedules
- Coordinate morning huddles with sales and medical team to address day to day clinic needs
- Build relationships with patients to increase clinic revenue by upselling products and services offered
- Reach out to over 100 leads per day via calls, texts, and emails
Clinical Director
Elite Derma Med Spa
01.2024 - 07.2024
- Reviewed metrics and continued education on product and service offering
- Interviewed, coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Created customized aesthetic treatment plans for each patient
Personal Assistant
Private Client
03.2023 - 07.2024
- Assisted with home projects, organizing, and shopping for closing gifts for clients
- Answered calls, reached out to leads and scheduled appointments as needed
- Completed inventory reports and ordered new items as needed
Medical Office Lead
Formula Wellness
09.2021 - 12.2023
- Trained new staff members
- Organized charts and reports for office and patient needs maintaining current and accurate medical records
- Completed weekly office inventory and ordered new supplies
- Coordinated patient scheduling, check-in, check-out and billing for upwards of 100 patients per day
Public Health & Prevention Specialist
Texas Department of State Health Services
07.2020 - 02.2021
- Support regional DSHS staff with COVID19 and Epidemiology data entry
- Identify local community resources available to individuals in isolation
- Provide resources and guidance to upwards of 40 callers daily and complete case management referrals
Behavioral Health Counselor
Eating Recovery Center
10.2019 - 07.2020
- Facilitated group sessions and completed patient assessments, while creating therapeutic relationships with up to 55 patients per day
- Measured and recorded patient vitals and maintained accurate documentation
- Nominated 'Best Employee' within hospital
Education
Bachelor of Social Work - Criminal Justice, Diversity Studies
The University of Texas Arlington
Arlington, TX05.2019
Skills
- Talent acquisition
- Corporate communications
- Problem-solving
- Employee development
- Revenue generation
- Leadership
- Client relations
- Business strategy
Timeline
Location Director
LaserAway
03.2025 - Current
Clinical Director
Elite Derma Med Spa
01.2024 - 07.2024
Personal Assistant
Private Client
03.2023 - 07.2024
Medical Office Lead
Formula Wellness
09.2021 - 12.2023
Public Health & Prevention Specialist
Texas Department of State Health Services
07.2020 - 02.2021
Behavioral Health Counselor
Eating Recovery Center
10.2019 - 07.2020
Bachelor of Social Work - Criminal Justice, Diversity Studies
The University of Texas Arlington