Overview
Work History
Education
Skills
Timeline
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Alicia Claggett Seal

Davidson,NC

Overview

19
19
years of professional experience

Work History

Location Director

Thrive Skilled Pediatric Care
08.2021 - Current
  • Responsible for the management and operations of the locations, including business development, budgeting, planning, people management, recruiting, and fiscal management
  • Regularly review, interpret, and assess the performance of locations teams to identify opportunities for improvement
  • Collaborate with location teams to focus resources and efforts for maximum success as defined by Thrive’s leaderboard and financial metrics
  • Responsible for location growth and client satisfaction

Pediatric Clinic Director

Compleat KiDZ
10.2020 - 08.2021
  • Responsible for management of eight pediatric outpatient clinics
  • Engagement and management of all clinical staff daily as well as front desk patient advocates
  • Coordinated with Billing Supervisor to resolve all billing holds, financial refunds and accounting corrections
  • Assisted in marketing as needed by learner advocate
  • Managed financial performance of all rehab centers and individual therapists

Director

BAYADA Home Health
07.2014 - 01.2018
  • Responsible for oversight of Charlotte Medicare certified Service Office
  • Managed office staff and field clinicians including nurses, Physical therapists, Occupational therapists, Speech Therapists, Social Workers, and Certified Nursing Assistants
  • Achieved a Deficiency free Medicare State Survey
  • Built relationships with all referral sources including skilled nursing Facilities, hospitals, assisted livings, and physician offices
  • Led office recruitment, interviewing, hiring and onboarding of candidates
  • Responsible for partnering with division director for strategic planning
  • Mentored new Home Health Directors and led a section of new hire onboarding classes

Associate Director

BAYADA Habilitation
10.2013 - 07.2014
  • Lead support office and supervise a team of employees
  • Develop and execute strategic plan goals and initiatives
  • Responsible for communication and coordination with company steering committee
  • Work in conjunction with Technology Department to transition electronic documentation system to their department for oversight and continued support for Habilitation Offices

Project Manager

BAYADA Habilitation
02.2012 - 10.2013
  • Feasibility study and implementation of new electronic documentation system for all Habilitation Offices across the nation
  • Support and provide strategic planning for all Habilitation Office
  • Participate on the Habilitation Practice Committee
  • Assist all service offices with new policies, procedures, and operations

Client Services Manager

BAYADA Habilitation
08.2010 - 02.2012
  • Recruitment and hiring of field staff employees
  • Supervision of approximately thirty employees
  • Delivery and coordination of client services
  • Management of a caseload of approximately twenty-five clients
  • Maintenance of fiscal management of the caseload by monitoring metrics
  • Development of a partnership with clinical managers in order to provide support and supervision to employees
  • Development of goals and tracking goal progress of clients

Clinical Social Work Intern

Henrico County Drug Court
09.2009 - 05.2010
  • Lead group therapy for adult clients as well as individual therapy on a case-by-case basis
  • Documented all therapy sessions
  • Presented cases during pre-court staffing and developed alternative treatment plans for clients in lieu of incarceration

Clinical Social Work Intern

Consolidated Care, Inc.
01.2009 - 05.2009
  • Conducted all intake assessments on referred clients as well as composed psychosocial assessment and initial service plans
  • Also lead group and individual therapy for juvenile clients

Treatment Associate

Virginia Center for Behavioral Rehabilitation
07.2007 - 08.2008
  • Provided a range of psychoeducational, therapeutic, casework management services, and programming for residents
  • Planned rehabilitation groups and developed treatment plans
  • Conducted group therapy for residents
  • Prepared evaluations and decisions of what final reports are given to the courts and case managed approximately twenty of the residents

Teaching Assistant for Psychology 201

Dickinson College
08.2006 - 05.2007
  • Collaborated, organized, and planned course content and scheduling
  • Graded all tests/quizzes/projects/papers as well as conducted one-on-one tutoring with students
  • Spring semester taught the lab classes as well

Research Assistant in Psychology

Dickinson College
02.2006 - 08.2006
  • Conducted literature searches, ran statistical analyses, submitted poster to conferences composed final findings and results
  • The research project concerned the Oxford Houses and the relationship between substance use, trauma, and recovery in patients

Education

Master of Arts - Social Work

Virginia Commonwealth University
Richmond, VA
05-2010

Skills

  • Operations management
  • Merchandising strategies
  • Talent acquisition
  • Crisis management

Timeline

Location Director

Thrive Skilled Pediatric Care
08.2021 - Current

Pediatric Clinic Director

Compleat KiDZ
10.2020 - 08.2021

Director

BAYADA Home Health
07.2014 - 01.2018

Associate Director

BAYADA Habilitation
10.2013 - 07.2014

Project Manager

BAYADA Habilitation
02.2012 - 10.2013

Client Services Manager

BAYADA Habilitation
08.2010 - 02.2012

Clinical Social Work Intern

Henrico County Drug Court
09.2009 - 05.2010

Clinical Social Work Intern

Consolidated Care, Inc.
01.2009 - 05.2009

Treatment Associate

Virginia Center for Behavioral Rehabilitation
07.2007 - 08.2008

Teaching Assistant for Psychology 201

Dickinson College
08.2006 - 05.2007

Research Assistant in Psychology

Dickinson College
02.2006 - 08.2006

Master of Arts - Social Work

Virginia Commonwealth University

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