Alicia Claggett Seal
Davidson,NC
Overview
19
19
years of professional experience
Work History
Location Director
Thrive Skilled Pediatric Care
08.2021 - Current
- Responsible for the management and operations of the locations, including business development, budgeting, planning, people management, recruiting, and fiscal management
- Regularly review, interpret, and assess the performance of locations teams to identify opportunities for improvement
- Collaborate with location teams to focus resources and efforts for maximum success as defined by Thrive’s leaderboard and financial metrics
- Responsible for location growth and client satisfaction
Pediatric Clinic Director
Compleat KiDZ
10.2020 - 08.2021
- Responsible for management of eight pediatric outpatient clinics
- Engagement and management of all clinical staff daily as well as front desk patient advocates
- Coordinated with Billing Supervisor to resolve all billing holds, financial refunds and accounting corrections
- Assisted in marketing as needed by learner advocate
- Managed financial performance of all rehab centers and individual therapists
Director
BAYADA Home Health
07.2014 - 01.2018
- Responsible for oversight of Charlotte Medicare certified Service Office
- Managed office staff and field clinicians including nurses, Physical therapists, Occupational therapists, Speech Therapists, Social Workers, and Certified Nursing Assistants
- Achieved a Deficiency free Medicare State Survey
- Built relationships with all referral sources including skilled nursing Facilities, hospitals, assisted livings, and physician offices
- Led office recruitment, interviewing, hiring and onboarding of candidates
- Responsible for partnering with division director for strategic planning
- Mentored new Home Health Directors and led a section of new hire onboarding classes
Associate Director
BAYADA Habilitation
10.2013 - 07.2014
- Lead support office and supervise a team of employees
- Develop and execute strategic plan goals and initiatives
- Responsible for communication and coordination with company steering committee
- Work in conjunction with Technology Department to transition electronic documentation system to their department for oversight and continued support for Habilitation Offices
Project Manager
BAYADA Habilitation
02.2012 - 10.2013
- Feasibility study and implementation of new electronic documentation system for all Habilitation Offices across the nation
- Support and provide strategic planning for all Habilitation Office
- Participate on the Habilitation Practice Committee
- Assist all service offices with new policies, procedures, and operations
Client Services Manager
BAYADA Habilitation
08.2010 - 02.2012
- Recruitment and hiring of field staff employees
- Supervision of approximately thirty employees
- Delivery and coordination of client services
- Management of a caseload of approximately twenty-five clients
- Maintenance of fiscal management of the caseload by monitoring metrics
- Development of a partnership with clinical managers in order to provide support and supervision to employees
- Development of goals and tracking goal progress of clients
Clinical Social Work Intern
Henrico County Drug Court
09.2009 - 05.2010
- Lead group therapy for adult clients as well as individual therapy on a case-by-case basis
- Documented all therapy sessions
- Presented cases during pre-court staffing and developed alternative treatment plans for clients in lieu of incarceration
Clinical Social Work Intern
Consolidated Care, Inc.
01.2009 - 05.2009
- Conducted all intake assessments on referred clients as well as composed psychosocial assessment and initial service plans
- Also lead group and individual therapy for juvenile clients
Treatment Associate
Virginia Center for Behavioral Rehabilitation
07.2007 - 08.2008
- Provided a range of psychoeducational, therapeutic, casework management services, and programming for residents
- Planned rehabilitation groups and developed treatment plans
- Conducted group therapy for residents
- Prepared evaluations and decisions of what final reports are given to the courts and case managed approximately twenty of the residents
Teaching Assistant for Psychology 201
Dickinson College
Carlisle, PA
08.2006 - 05.2007
- Collaborated, organized, and planned course content and scheduling
- Graded all tests/quizzes/projects/papers as well as conducted one-on-one tutoring with students
- Spring semester taught the lab classes as well
Research Assistant in Psychology
Dickinson College
Carlisle, PA
02.2006 - 08.2006
- Conducted literature searches, ran statistical analyses, submitted poster to conferences composed final findings and results
- The research project concerned the Oxford Houses and the relationship between substance use, trauma, and recovery in patients
Education
Master of Arts - Social Work
Virginia Commonwealth University
Richmond, VA05-2010
Skills
- Operations management
- Merchandising strategies
- Talent acquisition
- Crisis management
Timeline
Location Director
Thrive Skilled Pediatric Care
08.2021 - Current
Pediatric Clinic Director
Compleat KiDZ
10.2020 - 08.2021
Director
BAYADA Home Health
07.2014 - 01.2018
Associate Director
BAYADA Habilitation
10.2013 - 07.2014
Project Manager
BAYADA Habilitation
02.2012 - 10.2013
Client Services Manager
BAYADA Habilitation
08.2010 - 02.2012
Clinical Social Work Intern
Henrico County Drug Court
09.2009 - 05.2010
Clinical Social Work Intern
Consolidated Care, Inc.
01.2009 - 05.2009
Treatment Associate
Virginia Center for Behavioral Rehabilitation
07.2007 - 08.2008
Teaching Assistant for Psychology 201
Dickinson College
08.2006 - 05.2007
Research Assistant in Psychology
Dickinson College
02.2006 - 08.2006
Master of Arts - Social Work
Virginia Commonwealth University