Jannel Luna Sanchez
Shakopee,MN
Summary
To obtain a position which will give the opportunity to build skillset and develop as a professional.
Overview
8
8
years of professional experience
Work History
Store Associate
Softmoc Shoes
07.2022 - Current
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Cashier
Abercrombie Kids
05.2019 - 09.2022
- Maintained clean and orderly checkout area
- Expressed appreciation and invited customers to return to the store
- Customer Service, Maintaining and providing orderly and safe working environment, performing mathematical computations, operating computerized equipment such as cash register and pricing gun, communicating orally with customers, and other duties assigned by employer
- Processed transactions quickly and efficiently
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Online Personal Shopper
Lunds & Byerlys
03.2021 - 11.2021
- Greeted customers and took customers' orders
- Built customer confidence by actively listening to their concerns and giving appropriate feedback
- Worked as a cashier checking clients in and out
- Refill supplies and shopping bags and controlled cash box balances
- Accepts check, cash or credit card from the customer and furnishes appropriate change if required
- Issue receipts, refunds, credits, or change due to customers
- Maintained clean and orderly checkout area
- Later worked at as a bagger, bagging customers items and assisting them if needed to their car with their groceries
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
IT and Finance Intern
Coolibar, Inc
08.2017 - 06.2019
- Have worked in various departments as an intern, such as Brand, Finance, IT and
- Merchandising
- For the Finance Department, I worked in Accounts Payable (A/P) and Accounts Receivable (A/R)
- In IT, I did Asset Management and Technical Support work
- When I worked with the Brand Department, I worked closely with the project manager and the Digital Producer to prepare for marketing projects
- In the Merchandising Department, I did technical measurements
- Have also worked with the Inventory and Distribution departments, assisting in merchandise management
- Maintained accurate, up-to-date financial spreadsheets and databases fore reliable reference.
Intern
Blue Cross Blue Shield Of Minnesota
08.2015 - 06.2017
- Used Microsoft Office extensively in the Customer Relations department
- Made sure that customers updated their accounts and investigated variances
- Worked with the marketing department to make sure that customers received their reward program documents.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Helped with planning and hosting of marketing events.
Education
Bachelor of Science - Marketing
St. Catherine University
St. Paul, MN05.2024
High School Diploma -
Crsito Rey Jesuit High School Twin Cities
Minneapolis, Minnesota06.2019
Skills
- POS Systems
- Managing Cash Register
- Credit and Cash Transactions
- Customer Assistance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Associate
Softmoc Shoes
07.2022 - Current
Online Personal Shopper
Lunds & Byerlys
03.2021 - 11.2021
Cashier
Abercrombie Kids
05.2019 - 09.2022
IT and Finance Intern
Coolibar, Inc
08.2017 - 06.2019
Intern
Blue Cross Blue Shield Of Minnesota
08.2015 - 06.2017
Bachelor of Science - Marketing
St. Catherine University
High School Diploma -
Crsito Rey Jesuit High School Twin Cities
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