Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jannelle Allen

Tinley Park,IL

Summary

Reliable and customer-focused professional with over 15 years of experience in Fast-Paced paced service environments. Skilled in customer relations, cash handling, multitasking and problem-solving. Known for strong communication, organization, and the ability to handle high responsibility roles independently. After dedicated years managing a household and caregiving, now eager to re-enter the workforce and contribute to a team- oriented customer service role.

Overview

35
35
years of professional experience

Work History

Full-time Caregiver & Household Manager

Self
09.2006 - Current

- Managed daily schedules, appointments, and household operations.

Provided ongoing care for a medically complex child, demonstrating patience, reliability and strong problem-solving skills.

Coordinated logistics, multitasked responsibilities, and handled high- pressure situations.

Customer Service Associate

The Great American Bagel
10.1996 - 07.2012

- Provided friendly, efficient customer service in a high- volume food service environment.

- Handled cash transactions and balanced registers accurately at shift close.

- Took phone orders and coordinated large catering requests.

- Prepared food items and ensured cleanliness and organization of work areas.

- Managed closing procedures, including cash reconciliation and securing the store.

- Assisted with deliveries and ensured timely, accurate order fulfillment.

Crew Member

McDonald's/ Wendy's
05.1994 - 10.1996

-Delivered fast and friendly customer service.

-Tool orders, handled payments and prepared food.

- Worked effectively as part of a team in a high- energy environment.

Customer Service Worker

Raceway Park
05.1991 - 10.1995

- Assisted customers in a fast-paced recreational environment.

- Maintained clean and safe facilities.

- Supported daily operations and handled customer inquiries.

Education

High School Diploma -

Dwight D Eisenhower Highschool
Blue Island, IL
06-1996

Skills

- Customer Service & Client Support

-Cash Handling & Register Management

- Order Processing & Phone Etiquette

-Multitasking in Fast-Paced Environments

-Team Collaboration

-Time Management & Organization

- Problem Solving

- Basic computer skills (typing, email, online systems)

Timeline

Full-time Caregiver & Household Manager

Self
09.2006 - Current

Customer Service Associate

The Great American Bagel
10.1996 - 07.2012

Crew Member

McDonald's/ Wendy's
05.1994 - 10.1996

Customer Service Worker

Raceway Park
05.1991 - 10.1995

High School Diploma -

Dwight D Eisenhower Highschool
Jannelle Allen