Jannelle Allen
Tinley Park,IL
Summary
Reliable and customer-focused professional with over 15 years of experience in fast paced service environments. Skilled in customer relations, cash handling, multitasking and problem-solving. Known for strong communication, organization and the ability to handle high responsibility roles independently. After dedicated years managing a household and caregiving, now eager to re-enter the workforce and contribute to a team-oriented customer service role.
Overview
35
35
years of professional experience
Work History
Full-Time Caregiver & Household Manager
"Self"
09.2006 - 04.2026
- Managed daily schedules, appointments and household operations.
- Provided ongoing care for a medically complex child, demonstrating patience, reliability and strong problem-solving skills.
- Coordinated logistics, multitasked responsibilities and handled high-pressure situations.
Customer Service Associate
THE GREAT AMERICAN BAGEL
10.1996 - 07.2012
- Provided friendly, efficient customer service in a high-volume food service environment.
- Handled cash transactions and balanced registers accurately at shift close.
- Took phone orders and coordinated large catering requests.
- Prepared food items and ensured cleanliness and organization of work areas.
- Managed closing procedures, including cash reconciliation and securing the store.
- Assisted with deliveries and ensured timely, accurate order fulfillment.
Crew member
McDonald's/Wendy's
05.1994 - 10.1996
- Delivered fast and friendly customer service.
- Took orders, handled payments and prepared food.
- Worked effectively as part of a team in a high-energy environment.
Customer Service Representative
Raceway Park
05.1991 - 10.1995
- Assisted customers in a Fast-Paced recreational environment.
- Maintained clean and safe facilities.
- Supported daily operations and handled customer inquiries.
Education
Medical Billing and Coding
U.S. Career Institute
Fort Collins, CO01-2027
High School Diploma - Basic studies
Dwight D Eisenhower Highschool
Blue Island, IL06-1996
Skills
- Customer Service & Client Support
- Cash Handling & Register Management
- Order Processing & Phone Etiquette
- Multitasking in Fast-Paced Environments
- Team Collaboration
- Time Management & Organization
- Problem Solving
- Basic Computer Skills
Timeline
Full-Time Caregiver & Household Manager
"Self"
09.2006 - 04.2026
Customer Service Associate
THE GREAT AMERICAN BAGEL
10.1996 - 07.2012
Crew member
McDonald's/Wendy's
05.1994 - 10.1996
Customer Service Representative
Raceway Park
05.1991 - 10.1995
Medical Billing and Coding
U.S. Career Institute
High School Diploma - Basic studies
Dwight D Eisenhower Highschool