Janneth Cruz
Metropolitan Animal Specialty Hospital
LOSANGELES,CA
1
Language
1
Certification
23
years of professional experience
Detail-oriented Pharmacy Technician experienced in medication dispensing, drug inventory control, and customer service. Achieved labeling accuracy and HIPAA compliance through effective problem-solving and workflow enhancement. Focused on training team members and ensuring adherence to safety protocols and confidentiality standards.
Work History
Laboratory / Pharmacy Technician
6 Years 6 Months- Compounded and dispensed medications following veterinary protocols to ensure patient safety.
- Assisted veterinarians in medication selection based on patient needs and treatment plans.
- Managed inventory levels, ensuring availability of pharmaceuticals and preventing stockouts.
- Collaborated with veterinary staff to optimize treatment regimens based on patient responses to medications.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Inventory Manager
4 Years 5 Months- Oversaw inventory management systems to optimize stock levels and reduce waste.
- Implemented process improvements that enhanced supply chain efficiency and accuracy.
- Trained staff on best practices for inventory control and organization.
- Trained and mentored staff on best practices for inventory control and organization.
- Coordinated regular audits to maintain compliance with industry standards and regulations.
- Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
- Report control medication to DEA and to CA CURE Department.
Cashier /Lead Sales Associate
2 Years 3 Months- Collaborated with management to develop strategies for improving checkout efficiency during peak times.
- Trained new cashiers on company policies, ensuring consistent quality of service across the team.
- Maintained cleanliness and organization of the checkout area, creating a pleasant shopping experience for customers.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma
Associate of Arts - Nurse
Skills
Prescription filling
Prescription management
Labeling accuracy
Customer inquiries
Drug safety
Pharmaceutical supply management
Medication management
Supply restocking
HIPAA compliance
Pharmacy ethics
Equipment troubleshooting
Team collaboration
Customer service
Customer inquiries
Prescription labeling
Medication dispensing
Certification
Control Substances Permit
Languages
Spanish
Native or Bilingual
Timeline
Laboratory / Pharmacy Technician
Metropolitan Animal Specialty Hospital
03.2020 - CurrentRead More
Inventory Manager
PV Village Pet Hospital
09.2015 - 02.2020Read More
Cashier /Lead Sales Associate
Universal Studios Hollywood
03.2004 - 06.2006Read More
LACC
Associate of Arts from Nurse
Read More
Hollywood Senior High School
High School Diploma
Read More