Jannett Santana
Ozone Park,NY
Summary
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
10
10
years of professional experience
Work History
Delivery Driver
EMISA
07.2024 - Current
- Coordinated timely deliveries to ensure customer satisfaction and adherence to schedules.
- Maintained accurate records of deliveries and inventory using GPS and tracking systems.
- Implemented best practices for route optimization, reducing delivery times significantly.
- Trained new drivers on safety protocols and company standards to enhance performance.
Head Cashier
Shop Fair Supermarket
06.2021 - Current
- Count all the registers and make sure that each one has a specific amount of money.
- Help achieve store quota.
- Handle transactions.
- Issue exchanges and returns.
- Bag groceries carefully.
- Answer phone calls from customers.
- Provide customer service.
- Ensure that cash wrap is clean and organized.
- Trained new employees on the register and on the floor.
- Distribute paychecks to employees.
Sales Associate
Marshalls
07.2020 - 09.2020
- Unpack merchandise and size clothing.
- Restock product on the sales floor.
- Provided customer service.
- Placed sensors on clothing.
After-School Counselor
Hartley House
09.2019 - 12.2019
- Planned and implemented daily activities for children.
- Provided homework time and assistance when needed.
- Maintained safety and security of all youth under care.
- Collaborated with teachers to enhance the afterschool experience.
- Communicated with parents and guardians about daily activities, behaviors and upcoming events.
- Handled behavior issues in a responsible and ethical manner.
Operator
NY Carousel Entertainment LLC
05.2019 - 09.2019
- Harness riders onto attractions.
- Gave instructions to riders of each attraction.
- Ensure that the riders followed safety protocol.
- Kept the area cleaned and cleared from hazardous objects.
Internship Student
Turtle Bay Music School
09.2015 - 06.2016
- Greeted families that came into the office.
- Answered phone calls and scheduled appointments.
- Managed inventory for the school.
Education
High School Diploma -
New Design High School
Lower East Side, NY06.2019
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New York City College of Technology
Brooklyn, NY09.2025
Skills
- Bilingual
- Problem Solving
- Customer service
- Valid Driver's license
- Positive attitude
- Communication skills
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
EMISA
07.2024 - Current
Head Cashier
Shop Fair Supermarket
06.2021 - Current
Sales Associate
Marshalls
07.2020 - 09.2020
After-School Counselor
Hartley House
09.2019 - 12.2019
Operator
NY Carousel Entertainment LLC
05.2019 - 09.2019
Internship Student
Turtle Bay Music School
09.2015 - 06.2016
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New York City College of Technology
High School Diploma -
New Design High School
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