Jannetta Colbert

Dynamic Collections Specialist with four years of experience in accounts receivable and collections, demonstrating strong proficiency in internet browsing, spreadsheet management, and word processing software, including Medisoft and Epic. Expertise in credit and collections principles is complemented by advanced negotiation and conflict resolution skills, resulting in notable improvements in collections rates and customer satisfaction. Proven ability to manage library collections effectively while supporting patron needs through cataloging and digital resource management. Recognized for fostering positive client relationships and maintaining meticulous records to ensure a seamless workflow in fast-paced environments.