JANNETTE BRAVO
OXNARD,CA
Summary
Certified medical assistant with 20 years of experience in patient care and medical office management. Achieved high patient satisfaction through strict regulatory compliance and adherence to practice standards. Expertise in fostering trust and rapport with patients, families, and healthcare professionals. Bilingual communication skills enhance interactions with diverse patient populations.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Medical Assistant
Ventura County
Ventura, CA
02.2022 - Current
- Facilitated patient registration by verifying insurance coverage and collecting co-pays to streamline the check-in process.
- Coordinated patient appointments, verifying insurance information and maintaining accurate records to enhance scheduling efficiency.
- Collected specimens such as urine samples and blood work for laboratory analysis.
- Reviewed charts prior to appointments to ensure accuracy and completeness of information.
- Communicated efficiently with doctors' offices to obtain necessary medical records for patients.
- Welcomed patients upon arrival at the clinic. upon arrival, directing them to appropriate areas or staff members.
- Answered incoming calls from patients and medical personnel promptly and professionally.
- Performed administrative tasks including filing, faxing, copying, scanning, and mailing documents.
MEDICAL ASSISTANT /Back Office Assistant
MAGNOLIA FAMILY MEDICAL CLINIC
OXNARD, CA
05.2018 - 01.2022
- Perform preliminary physical tests including blood pressure, weight, and temperature; accurately record results in patient history.
- Prepare patients for procedures such as EKGs, glucose testing, and pulmonary function tests.
- Administer vaccines to patients in a clinical setting to ensure immunization. while providing English to Spanish translation services.
- Collaborate with local pharmacies to resolve medication issues and clarify patient prescriptions.
- Relayed patient messages to physicians regarding concerns, updates, and refill requests to support effective treatment.
- Transmitted physician's orders to patients while counseling on execution and addressing follow-up inquiries to ensure proper understanding.
- Sterilize instruments and dispose of contaminated supplies following OSHA regulations.
- Maintained facility inventory to ensure the availability of necessary supplies and equipment for seamless operations.
DEPARTMENT ASSISTANT/Referral Coordinator
ST. JOHN'S PLEASANT VALLEY HOSPITAL
Camarillo, CA
09.2015 - 05.2021
- Managed daily intake of up to 25 patient referrals through multi-line telephone system.
- Collaborated with interdisciplinary teams to evaluate treatment options for patients and families.
- Coordinated psychosocial assessments, treatment plans, and progress notes for comprehensive care.
- Utilized computerized resource and patient management systems for accurate record-keeping.
- Documented services and collected essential data to support quality improvement initiatives.
- Verified documents and resolved discrepancies to maintain accuracy and compliance.
- Provided English to Spanish translation services for effective patient communication.
- Monitored office services mailbox to address business support needs and streamline communication.
MEDICAL ASSISTANT/Back Office Assistant
Channel Islands OBGYN
Camarillo, CA
05.2012 - 09.2016
- Conducted patient interviews to gather medical histories, chief complaints, and vital signs, facilitating accurate assessments.
- Conducted preliminary physical tests, accurately recording blood pressure, weight, and temperature in patient summaries.
- Coordinated with pharmacies for prescription submissions and refills, ensuring seamless patient continuity of care.
- Transmitted physician orders to patients, providing counseling on execution and addressing follow-up inquiries.
- Organized and maintained examination data records in compliance with HIPAA standards, safeguarding patient confidentiality.
- Collected and packaged biological specimens for diagnostic testing, supporting laboratory analyses.
- Performed validated laboratory tests, reporting results for prognosis, diagnosis, treatment, and research purposes.
- Sterilized instruments and disposed of contaminated supplies in accordance with OSHA regulations.
Education
Certified Medical Assistant -
Regional Occupational Program
Camarillo, CA06-2006
High School Diploma -
Hueneme High School
Oxnard, CA06-2006
Skills
- Patient care and support
- Vital signs measurement and monitoring
- Blood pressure assessment
- Injections and immunizations
- Electrocardiogram (EKG/ECG) setup and monitoring
- Wound care and irrigation
- Sterilization techniques
- Specimen preparation
- Lab equipment operation
- Patient scheduling
- Referral coordination
- Clinical documentation
- HIPAA compliance
- Supply stocking and inventory management
- Claims processing
- Cerner proficiency
References
References upon request
Languages
Spanish
Professional
English
Professional
Timeline
Medical Assistant
Ventura County
02.2022 - Current
MEDICAL ASSISTANT /Back Office Assistant
MAGNOLIA FAMILY MEDICAL CLINIC
05.2018 - 01.2022
DEPARTMENT ASSISTANT/Referral Coordinator
ST. JOHN'S PLEASANT VALLEY HOSPITAL
09.2015 - 05.2021
MEDICAL ASSISTANT/Back Office Assistant
Channel Islands OBGYN
05.2012 - 09.2016
Certified Medical Assistant -
Regional Occupational Program
High School Diploma -
Hueneme High School