Jannette Rash
Hayward,CA
Summary
Professional administrative expert with strong organizational and multitasking abilities. Proven track record in managing office operations, ensuring smooth workflow, and maintaining accurate records. Known for excellent communication skills, reliability, and adaptability in dynamic environments. Skilled in using office software, handling confidential information, and supporting team collaboration to achieve collective goals.
Experienced with conducting comprehensive legal research to support case development. Utilizes excellent organizational skills to manage and maintain legal documents efficiently. Strong understanding of legal writing and analysis, contributing to well-prepared case files.
Overview
2026
2026
years of professional experience
Work History
Administrative Clerk
HOUSING AUTHORITY OF ALAMEDA COUNTY
05.2018 - Current
- Facilitated access to housing information for clients participating in Section 8 Programs. Enhanced service delivery for Section 8 clientele through effective collaboration with the Eligibility team. Streamlined the eligibility recertification process, improving communication with families regarding eligibility questions. Processed Requests for Tenancy Approval efficiently for tenants and landlords. Maintained accurate and confidential client records, achieving compliance with federal regulations. Crafted and managed contracts, aligning operations with federal guidelines to optimize efficiency.
Temp Administrative Clerk
“APPLEONE” (HOUSING AUTHORITY OF ALAMEDA COUNTY)
10.2016 - 05.2018
- Assisting clientele with information concerning various aspects of housing as it pertains to Section 8 Programs
- Reviewing submitted documents at front desk clerk prior to submission to case worker
- Working as a member of the Eligibility team to help facilitate service to Section 8 clientele
- Assisting with the eligibility recertification process; mailing letters, interfacing with families by pre-screening eligibility questions
Office Supervisor
Trinity Commercial Property Management Co.
2013 - 01.2016
- Resolved visitor inquiries and complaints, enhancing overall guest experience. Developed and implemented training programs for employees on office policies and procedures. Streamlined phone operations, promoting a culture of professional communication. Assessed staff performance to drive continuous improvement in service delivery and job execution.
Supervisor
Universal Protection
01.2013 - 01.2015
- Ensured that the commercial property (facilities) were provided with high quality security services to protect people and property
- Monitored closed circuit television systems and alarms in efforts to patrol property grounds
- Answered phones and greet guests and employees
- Reported safety concerns to commercial customer through written communications and verbal communication
Education
Paralegal Certificates - Paralegal Studies
Skyline College
San Bruno, CABusiness Certificate - Business
Chabot College
Hayward, CA2015
Retail Management -
Treasure Island Job Corps
San Francisco, CA2010
Skills
- Maintaining confidentiality
- Clerical support
- Database entry
- Calendar coordination
- Scheduling appointments
- Spreadsheet development
- Attention to detail
- Legal research
- Contract review
- Client relationships
- Proofreading
- Customer service
- Multitasking Abilities
- Reliability
Timeline
Administrative Clerk
HOUSING AUTHORITY OF ALAMEDA COUNTY
05.2018 - Current
Temp Administrative Clerk
“APPLEONE” (HOUSING AUTHORITY OF ALAMEDA COUNTY)
10.2016 - 05.2018
Supervisor
Universal Protection
01.2013 - 01.2015
Office Supervisor
Trinity Commercial Property Management Co.
2013 - 01.2016
Paralegal Certificates - Paralegal Studies
Skyline College
Business Certificate - Business
Chabot College
Retail Management -
Treasure Island Job Corps