Jannice Gomez
Ocala,FL
Summary
“ Experienced business professional, with outstanding interpersonal and dynamic skills looking to contribute all my knowledge and help any organization achieve their planned goals”. Highly professional and organized Medical Office Manager with solid experience in managing and overseeing daily offices operations of healthcare as well coordinating medical and administrative staff to deliver high-quality patient care services. Possess excellent communication, leadership and multi-tasking skills along with the basic knowledge of accounting principles, medical terminology, laws, and ethics to ensure smooth running of medical practice. Over 20 years successful years in Retail Business Management. Expert in marketing, planning, payroll, expense control, hiring, training, and quality management. Fully bilingual (English and Spanish) , good writing skills, very organized, strong analytical skills, dynamic, able to work well under pressure and with minimal supervision.
Overview
23
23
years of professional experience
Work History
Center General Manager
Vascular Health Institute/Vein Health Clinics
Ocoee/Winter Haven/Oviedo , FL
08.2021 - Current
- Oversee day to day operations of 3 successful Vein Health Clinics, treating 200-280 patient's weekly in each office, volume of 27 million dollars. Supporting 3 Vascular Surgeons, 2 APRN's, 4 RN's and direct supervision of 30 staff members including the OBL procedures.
- Perform Human Resource functions such as recruiting, performance monitoring, training and coaching.
- Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
- In charge of vendors correspondence, payments, scheduling all CEO meetings, record tracking and data communications.
- Oversee the inventory of the offices, OBL, none invasive procedures and Aesthetics.
General Manager
Myeyedr
Boca Raton, FL
07.2017 - 08.2021
- In charge of the District offices scheduling, new hires training including District GM's, Eyewear Consultants and office Front Desk Scheduler. Assist District Manager on conference calls.
- Managed the District volume of 25 million dollars when DM was on PTO or in special assignments total of 5 office locations.
- Overseeing financial aspects including medical billing, budgeting as well as processing, and submitting health insurance claims.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Hiring and training management staff as well as addressing staff issues, conducting regular performance reviews.
Store Director
Luxottica Group
Orlando, FL
07.2015 - 07.2017
- Manage a store with more than 10 million dollars of revenue per year. The third highest volume store in the company.
- Overseeing a second store located in Orlando with a 3.5 million revenue per year.
- Hiring, Develop talent to achieve store goals and to exceed performance.
- Payroll, inventory, scheduling, ordering merchandise and other miscellaneous supplies for the location.
G.H. Bass & Co
Orlando, FL
02.2014 - 07.2015
- Manage a store with more than 3 million dollars of revenue per year.
- Preparation and submission of sales reports to District Manager to track overall performance weekly.
- Delivering training sessions, in charge of reviewing staff job results and learning needs with District Manager to help them work independently while helping to increase sales and offer outstanding customer service.
- New store openings and building applicant resources by researching and contacting community services, colleges, employment agencies, recruiters, media and internet sites, providing organization information, opportunities and benefits, as well as making presentations to build rapport.
General Manager
Carter's / OshKosh B'gosh, Int Drive Orlando Fl
Miami, FL
10.2009 - 02.2014
- Manage a store with over 3.5 million dollars of revenue per year.
- In 2011 it had a 13.6% increase over the previous year.
- Actively involved in the recruitment, interview and training process for new Managers in the District.
- Participated in team planning brainstorming and essentially involved in review and updates of standard operations procedures to endure continuous improvements in production.
Store Manager
Gap Inc
Miami, FL
03.2001 - 10.2009
- Managed a 3 million revenue Kids Store and 1.5 million Baby store.
- Involved in opening stores in PR and FL.
- Service model implementation in our CES and rank # 4 as the highest score companywide with a 95%.
- Actively involved in the recruitment and interview process for new team members.
- Identified, created and managed the execution of store operations to maximize business opportunities.
- ASM; Managed a Department with 13 million sales per year (55%of store business).
- Managed Women's and Mens department.
- Kids department with over 22 million dollars profit per year, In Charge of 250 over employees.
- Used company tools and guidelines to maximize sales and profits for the location as a merchant for Kids and Baby department.
- Conducted Bi-Weekly development sessions with General Manager to provide specific challenging stretch assignments and task that are "SMART" to increase business opportunities and profits.
- Implemented and assisted in monitoring merchandise, visuals, replenishment, promos, markdowns, and weekly recaps in all departments.
Education
Talent Essentials and Managing for Performance Certificate, Carter's / Oshkosh B'gosh -
01.2014
Situational Leadership I & II, Coaching and Developing Others Learning and Development Certificate, Gap Inc -
01.2007
High School Diploma -
Berwind Superior
01.1994
Skills
- Accounts payable and receivable
- Business administration and development
- Staff hiring, training and development
- Outstanding communication skills
- Retail inventory management
- P&L Management
Certifications
BLS
Steri-Safe annual HIPAA Staff training
Personal Protective Equipment
Hand Hygiene
DOT training
Covid-19 Personal Protection Essentials
Biohazard Waste training
Timeline
Center General Manager
Vascular Health Institute/Vein Health Clinics
08.2021 - Current
General Manager
Myeyedr
07.2017 - 08.2021
Store Director
Luxottica Group
07.2015 - 07.2017
G.H. Bass & Co
02.2014 - 07.2015
General Manager
Carter's / OshKosh B'gosh, Int Drive Orlando Fl
10.2009 - 02.2014
Store Manager
Gap Inc
03.2001 - 10.2009
Talent Essentials and Managing for Performance Certificate, Carter's / Oshkosh B'gosh -
Situational Leadership I & II, Coaching and Developing Others Learning and Development Certificate, Gap Inc -
High School Diploma -
Berwind Superior
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