Jannie Pratt
Rochester,NH
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
17
17
years of professional experience
Work History
Support Associate II
National Passport Center
2024.06 - Current
- Proficient in downloading and batching Online Passport Renewals
- Reviewing passport images
- Mailing back originals documents
Day Provider
Community Partners NH
2023.09 - 2024.05
- Managed challenging behaviors effectively using de-escalation techniques and behavior modification strategies.
- Monitored medication administration for clients, ensuring proper dosage and reporting any adverse reactions immediately to healthcare providers.
- Provided compassionate assistance with daily living activities for individuals with developmental disabilities.
- Established consistent routines for clients, promoting stability and predictability within their daily lives.
- Maintained client confidentiality while ensuring accurate documentation of services provided.
- Ensured adherence to state regulations by conducting thorough documentation and recordkeeping.
Department Head
Hobby Lobby
2018.05 - 2024.01
- Ordering product on weekly basis
- Putting products out on shelf
- Keeping department clean and organized
- CSM for Cashiers
- Cash Office counting tills and preparing daily deposit
- Customer Service
Day Provider
Community Partners NH-
2014.01 - 2019.09
- Managed challenging behaviors effectively using de-escalation techniques and behavior modification strategies.
- Monitored medication administration for clients, ensuring proper dosage and reporting any adverse reactions immediately to healthcare providers.
- Provided compassionate assistance with daily living activities for individuals with developmental disabilities.
- Established consistent routines for clients, promoting stability and predictability within their daily lives.
Tax Preparer
KKT Tax Service
2016.02 - 2019.04
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Maintained compliance by adhering to current tax laws and regulations.
Paraprofessional
City of Rochester
2007.04 - 2014.01
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
- Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
- Facilitated small group tutoring sessions for students struggling in math and reading.
- Adapted teaching materials for special education students, meeting diverse learning needs.
- Contributed to development of Individualized Education Programs (IEPs), tailoring education to student needs.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- Participated in professional development workshops, continuously improving teaching skills.
Education
Associate of Science - Early Childhood Education
Granite State College
Concord, NH06.2004
Skills
- Cash Handling
- Customer Assistance
- Reliability and punctuality
- Cash Register Operation
- Cash Drawer Balancing
- Honest and Dependable
Timeline
Support Associate II
National Passport Center
2024.06 - Current
Day Provider
Community Partners NH
2023.09 - 2024.05
Department Head
Hobby Lobby
2018.05 - 2024.01
Tax Preparer
KKT Tax Service
2016.02 - 2019.04
Day Provider
Community Partners NH-
2014.01 - 2019.09
Paraprofessional
City of Rochester
2007.04 - 2014.01
Associate of Science - Early Childhood Education
Granite State College
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