Jannine Martinez
Vacaville,CA
Summary
- CA-Licensed Vocational Nurse with proven expertise in managing total nursing care and administering prescribed medications and treatments according to approved nursing techniques. Demonstrates a professional, supportive attitude.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Service Representative
Kaiser Permanente
07.2022 - Current
- Managed high-volume requisition loads while maintaining strict attention to detail and quick response times.
- Reduced time spent on administrative tasks through the implementation of automated processes and tools, allowing more focus on relationship building with clients and candidates.
- Improved patient care by efficiently coordinating and assigning nursing staff to appropriate units.
- Streamlined payroll processing by implementing an automated timekeeping system.
Student Vocational Nurse
Napa Post Acute
07.2023 - 12.2023
- Completed thorough patient assessments to identify critical needs and inform appropriate interventions.
- Safely performed medical procedures such as catheter insertion & blood draws
- Monitored patient health conditions to report changes to assigned physician.
- Administered medications and injections to patients.
Referral Coordinator
La Clinica De La Raza
01.2016 - 10.2023
- Communicated with patients to ensure quality of care and develop care plans.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Used sliding payment scale to assess fair charges for patient healthcare.
- Helped patients obtain health care services by setting up referrals.
- Facilitated communication between patients, medical and administrative staff, administrative staff and regulatory agencies.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Tracked referral request progress and resolved issues to maintain smooth processing.
- Managed and obtained insurance authorizations for patient referrals from physicians.
Student Vocational Nurse
Napa Valley Care Center
01.2023 - 04.2023
- Enhanced patient care by accurately administering medication and monitoring vital signs.
- Assisted in wound care for improved healing and reduced infection rates.
- Improved patient comfort with proper positioning and effective communication skills.
- Collaborated with healthcare team members to provide comprehensive care and achieve positive patient outcomes.
Clinical Office Assistant
La Clinica De La Raza
12.2016 - 01.2018
- Organized patient medical records and worked with insurance company representatives to obtain authorization.
- Prepared new charts, updated existing charts and managed records transfers between offices.
- Coordinated office schedules for new patients, diagnostic assessments and procedures.
- Managed incoming telephone calls, took messages and directed callers to personnel.
- Communicated with patients to gather intake data and verify chart information.
- Helped patients complete paperwork and explained processes and procedures.
- Updated patient financial information to promote accurate record keeping.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Education
No Degree - Licensed Vocational Nurse
Blake Austin College
Vacaville, CA12.2023
High School Diploma -
Armijo High School
Fairfield, CA2015
Skills
- Patient scheduling
- HIPAA compliance
- Multi-line phone proficiency
- MS Office expertise
- bilingual
- Hospital Staffing
- Critical Thinking
- Checking and monitoring vital signs
Certification
Basic Life Support
Timeline
Student Vocational Nurse
Napa Post Acute
07.2023 - 12.2023
Student Vocational Nurse
Napa Valley Care Center
01.2023 - 04.2023
Support Service Representative
Kaiser Permanente
07.2022 - Current
Clinical Office Assistant
La Clinica De La Raza
12.2016 - 01.2018
Referral Coordinator
La Clinica De La Raza
01.2016 - 10.2023
No Degree - Licensed Vocational Nurse
Blake Austin College
High School Diploma -
Armijo High School