Jannine Martinez
Vacaville
Summary
Healthcare professional with well-rounded skill set in patient care and medical support. Recognized for adeptly handling patient assessments and providing consistent, high-quality care. Known for fostering team collaboration and adaptability to changing healthcare environments, ensuring seamless patient experiences and outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Support Service Representative
Kaiser Permanente
07.2022 - Current
- Managed high-volume requisition loads while maintaining strict attention to detail and quick response times.
- Reduced time spent on administrative tasks through the implementation of automated processes and tools, allowing more focus on relationship building with clients and candidates.
- Improved patient care by efficiently coordinating and assigning nursing staff to appropriate units.
- Streamlined payroll processing by implementing an automated timekeeping system.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
Student Vocational Nurse
Napa Post Acute
07.2023 - 12.2023
- Completed thorough patient assessments to identify critical needs and inform appropriate interventions.
- Safely performed medical procedures such as catheter insertion & blood draws.
- Monitored patient health conditions to report changes to assigned physician.
- Administered medications and injections to patients.
Referral Coordinator
La Clinica De La Raza
01.2016 - 10.2023
- Communicated with patients to ensure quality of care and develop care plans.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Used sliding payment scale to assess fair charges for patient healthcare.
- Helped patients obtain health care services by setting up referrals.
- Facilitated communication between patients, medical and administrative staff, administrative staff and regulatory agencies.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
Student Vocational Nurse
Napa Valley Care Center
01.2023 - 04.2023
- Enhanced patient care by accurately administering medication and monitoring vital signs.
- Assisted in wound care for improved healing and reduced infection rates.
- Improved patient comfort with proper positioning and effective communication skills.
- Collaborated with healthcare team members to provide comprehensive care and achieve positive patient outcomes.
Clinical Office Assistant
La Clinica De La Raza
12.2016 - 01.2018
- Organized patient medical records and worked with insurance company representatives to obtain authorization.
- Prepared new charts, updated existing charts and managed records transfers between offices.
- Coordinated office schedules for new patients, diagnostic assessments and procedures.
- Managed incoming telephone calls, took messages and directed callers to personnel.
- Communicated with patients to gather intake data and verify chart information.
- Helped patients complete paperwork and explained processes and procedures.
- Updated patient financial information to promote accurate record keeping.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Education
No Degree - Licensed Vocational Nurse
Blake Austin College
Vacaville, CA12.2023
High School Diploma - undefined
Armijo High School
Fairfield, CA01.2015
Skills
- Patient scheduling
- HIPAA compliance
- Multi-line phone proficiency
- MS Office expertise
- Bilingual
- Hospital Staffing
- Critical Thinking
- Checking and monitoring vital signs
Certification
Basic Life Support
Timeline
Student Vocational Nurse
Napa Post Acute
07.2023 - 12.2023
Student Vocational Nurse
Napa Valley Care Center
01.2023 - 04.2023
Support Service Representative
Kaiser Permanente
07.2022 - Current
Clinical Office Assistant
La Clinica De La Raza
12.2016 - 01.2018
Referral Coordinator
La Clinica De La Raza
01.2016 - 10.2023
High School Diploma - undefined
Armijo High School
No Degree - Licensed Vocational Nurse
Blake Austin College
Similar Profiles
Marie A. StevensonMarie A. Stevenson
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Johnica M. BennettJohnica M. Bennett
Director of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical GroupDirector of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical Group
JAMES O'BRIENJAMES O'BRIEN
Family Physician at Northwest Permanente (Kaiser Permanente)Family Physician at Northwest Permanente (Kaiser Permanente)
Gabriel DeadrichGabriel Deadrich
General Manager at Caliber CollisionGeneral Manager at Caliber Collision