Summary
Overview
Work History
Education
Skills
Languages
Career Overview
Personal Information
Timeline
Generic

Jannine Williams

Chula Vista,CA

Summary

I've been a Whole Foods seafood team member since 1999 and a seafood team leader for the last 27 years. I am a dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success. I am very organized and a very detail-oriented team leader. I have excellent communication and leadership skills and I am always focused on finding ways to improve myself and my team members. Prepared to bring high standards and results-oriented approach to team. Proven experience in managing seafood departments and implementing quality controls. Focused on team collaboration and adapting to changing needs while leveraging expertise in inventory management and customer service.

Overview

27
27
years of professional experience

Work History

Seafood Team Leader

Whole Foods Market
La Jolla, California, USA
08.1999 - Current

My team consists of a 6 person crew that is highly seasoned and well versed on seafood and the products we sell.

  • Maximized sales opportunities by cross-promoting seafood items with complementary products from other departments within the store.
  • Addressed customer issues promptly to foster loyalty while upholding company reputation for excellent service.
  • Assisted customers with special orders, custom cuts, and preparation suggestions to enhance their dining experience at home.
  • Improved customer satisfaction by providing excellent seafood product knowledge and recommendations.
  • Supervised daily seafood operations, ensuring quality standards and compliance with health regulations.
  • Implemented inventory management practices to optimize stock levels and minimize waste.
  • Maintained high standards of cleanliness throughout the seafood department by adhering to sanitation guidelines and regularly inspecting work areas.
  • Managed daily operations including opening/closing procedures, staff scheduling, order processing, merchandising updates as necessary, inventory processes and staying current on department changes and program changes.
  • Enhanced team productivity by implementing efficient workflow processes and task delegation.

Education

General Education - Culinary

Century Business College
San Diego, California, USA
01.1992

General Education - undefined

Grossmont College
El Cajon, California, USA

Diploma - College prep

Helix High School
La Mesa, California, USA
01.1990

Skills

  • Customer service
  • Strong organizational skills
  • Excellent communication skills
  • Problem resolution
  • Fast learner
  • Great time management skills
  • Adaptability
  • Great at multi-tasking
  • Energetic
  • Passionate

Languages

Spanish
Native or Bilingual

Career Overview

I've been a Whole Foods seafood team member since 1999 and a seafood team leader for the last 27years. I am a dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success. I am very organized and a very detail-oriented team leader. I have excellent communication and leadership skills and I am always focused on finding ways to improve myself and my team members.

Personal Information

Title: Seafood Team Leader

Timeline

Seafood Team Leader

Whole Foods Market
08.1999 - Current

General Education - undefined

Grossmont College

Diploma - College prep

Helix High School

General Education - Culinary

Century Business College
Jannine Williams