Summary
Overview
Work History
Education
Skills
Timeline
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Jannyse Cottman

Bear,DE

Summary

Accomplished Lead Sales Specialist with a proven track record at Augustinus Bader, enhancing business growth through strategic sales planning and relationship selling. Expert in skin care, I've significantly improved customer satisfaction and retention. Skilled in training teams and executing promotional events, my approach has consistently driven sales and fostered long-term client relationships.

Overview

17
17
years of professional experience

Work History

Lead Sales Specialist

Augustinus Bader
11.2020 - 03.2022
  • Drove business growth by executing successful promotional events and product demonstrations.
  • Reduced customer churn rate by proactively addressing concerns and resolving issues promptly.
  • Trained new hires on best practices for achieving success in the role of Lead Sales Specialist.
  • Maximized profit margins while maintaining competitive pricing structures that appealed to target markets.

Makeup Artist/Senior Sales Consultant

Blue Mercury
01.2019 - 03.2022
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.

Education Specialist/Skin Care Specialist

Bobbi Brown Cosmetics
04.2005 - 11.2017
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Developed a loyal customer base through exceptional service, fostering long-term relationships and return business.
  • Cultivated an inclusive atmosphere during consultations by acknowledging each individual''s unique needs and preferences.
  • Advised clients on proper skincare routines, enhancing overall skin health and makeup application results.
  • Managed inventory levels at retail locations, monitoring stock levels to ensure adequate supply of high-demand products.
  • Collaborated with marketing teams to execute successful brand events, raising awareness and driving sales within the region.
  • Contributed to overall team success by supporting fellow makeup artists, fostering a cooperative work environment.
  • Trained retail staff on cosmetic product knowledge, boosting employee confidence in selling strategies and recommendations.
  • Streamlined booking processes for appointments, leading to improved efficiency and higher client satisfaction rates.

Education

Associate of Arts -

Rizzieri Aveda School For Beauty And Wellness
Voorhees, NJ
07.2008

High School Diploma -

Crisfield High School
Crisfield, MD
05.1996

Skills

  • Sales Planning
  • Relationship selling
  • Sales closing
  • Skin Care Expertise

Timeline

Lead Sales Specialist

Augustinus Bader
11.2020 - 03.2022

Makeup Artist/Senior Sales Consultant

Blue Mercury
01.2019 - 03.2022

Education Specialist/Skin Care Specialist

Bobbi Brown Cosmetics
04.2005 - 11.2017

Associate of Arts -

Rizzieri Aveda School For Beauty And Wellness

High School Diploma -

Crisfield High School

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Jannyse Cottman