Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jantamanee Kumpeera

West Valley City,UT

Summary

Organized and dependable candidate with extensive customer service and sales experience and use my excellent customer service skills, consistency of service to provide customer, and work with multinational team with a positive attitude. Adaptable to new people, new places and new situation and take on added responsibilities to meet team goal.

Overview

6
6
years of professional experience

Work History

Customer Service /Host

Buca Di Beppo Italian Resturant
08.2023 - Current
  • Responsibilities include delivering consistency of service ,Observing customers and ensuring their satisfaction with food and service.
  • Communicate effectively with all staff as well as with customers and working as team and resolve problems effectively and work well under pressure situations.
  • hospitality warm welcome with customers and served customers with knowledgeable, friendly, served food and beverages with focused attention to customer needs. Leading up to 10% increase in customer satisfaction over 3 months and 10% increase customer review in Social media website restaurant
  • Explained menu items and suggested appropriate options for food allergy concerns, followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Au Pair Program

Au Pair In America
07.2021 - 07.2023
  • Responsibilities include maintaining higher safety and security for children's , training of following CPR ,AED and First Aid.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Prepared learning for improve their skill, communicated with parent, regarding children's progress and development, raising any issues.
  • Reassured children when they're upset providing emotional support and stability for reason.

Teller, Customer Service

Siam Commercial Bank
09.2017 - 06.2021
  • Responsibilities include customer service for satisfaction, financial transactions for customers and selling banking products as assigned. Understand mannerisms required to approach and converse with various types of people
  • Resolve problems effectively and work well under pressure situations and immediately resolve situation in advance to ensure customer satisfaction.
  • communicate with colleagues to work as team and collaborate to create results for responsible branch to achieve excellent service and increase customers by 30% over 6 month

Education

Master of Arts - Marketing

Chiang Mai University
Chiangmai, Thailand
02.2021

Bachelor of Arts - Marketing

Rajamangala University of Technology Lanna
Chiangmai, Thailand
05.2017

Skills

  • Teamwork and collaboration
  • Problem Solving skills
  • Flexibility and Ability to work well under pressure
  • Customer Service
  • Work well in multicultural team environment
  • Build rapport with customers and colleague in various nationalities
  • Languages : Native Thai; Full Professional English; Excellent

Timeline

Customer Service /Host

Buca Di Beppo Italian Resturant
08.2023 - Current

Au Pair Program

Au Pair In America
07.2021 - 07.2023

Teller, Customer Service

Siam Commercial Bank
09.2017 - 06.2021

Master of Arts - Marketing

Chiang Mai University

Bachelor of Arts - Marketing

Rajamangala University of Technology Lanna

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