Jantoinette Avalos
El Cajon,CA
Summary
I am a hardworking student with great customer service, the ability to multitask, and amazing time management abilities, and I am always looking for more ways to increase my work experience, whether it be through companies, small shops, or volunteering at local shelters. I am devoted to giving every customer a positive and memorable experience, even if that means I have to go out of my way to do so. I am very flexible, and very open to new ideas/new task I may have to do. I am skilled when I must work under pressure, or when I have to work with a difficult costumer.
Overview
1
1
year of professional experience
Work History
Table Games Dealer
Barona Casino
Lakeside, CA
07.2023 - Current
- Utilized appropriate strategies when dealing specific games.
- Maintained a positive attitude and professional demeanor during shifts.
- Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
- Effectively communicated with floor supervisors regarding any irregularities or issues.
- Utilized strong mental math skills for quick and accurate calculations.
- Performed routine table maintenance, ensuring clean and safe gameplay conditions.
- Calmed down angry guests or patrons using skills in active listening and positive engagement.
- Collected losing bets and paid out winnings promptly and accurately.
- Provided friendly customer service to guests at the casino table games area.
- Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
- Monitored players' behavior, identifying potential cheating or suspicious activity.
Cashier
K Chicken & Mochinut
El Cajon, CA
04.2023 - 06.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Learned roles of other departments to provide coverage and keep store operational.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Associate of Science - Computer Science And Programming
Grossmont College
El Cajon, CA05-2024
High School Diploma -
Granite Hills High School
El Cajon, CA06-2023
Skills
- Excellent customer service
- Stress Tolerance
- Strong mathematical skills
- Teamwork and Collaboration
- Positive Attitude
- Self Motivation
- Relationship Building
- Multitasking
- Reliability
- Professionalism
- Time management skills
- Flexible
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Volunteer at a local shelter which rehabilitates feral dogs and places them in new homes
- Currently working to join AFROTC in the Fall
References
References available upon request.
Timeline
Table Games Dealer
Barona Casino
07.2023 - Current
Cashier
K Chicken & Mochinut
04.2023 - 06.2023
Associate of Science - Computer Science And Programming
Grossmont College
High School Diploma -
Granite Hills High School
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