Janveaire Keno
Oak Park,MI
Summary
Responsible Revenue Officer with familiarity with tax laws, regulations, procedures and precedents. Wide knowledge of federal and state laws with respect to collection and assessment. Outstanding investigative skills analyzes financial records in order to verify information.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Account Examiner 10
State Of Michigan Department Of Treasury
02.2019 - Current
- Reviews and analyzes historical tax data and financial statements, including monthly accounting reports to check compliance with internal and regulatory standards.
- Analyzes and reviews claims using specialized investigative tools and identifying techniques to detect discrepancies, fraud or collusion by claimants.
- Refers possible violations of tax law or cases requiring examination determinations to compliance supervisor.
- Assist customers with online services and applications.
- Provides assistance on inquiries by determining information needed for resolution.
- Process tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
Word Processing Specialist
Michigan Department Of Corrections
04.2012 - 02.2019
- Researched pertinent databases for information needed and compiled information into report form.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
- Organized and maintained precise confidential personnel files.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company's policies and procedures.
- Supported special projects upon request from department manager.
Administrative Assistant
U.S. Census Bureau, U.S. Department Of Commerce
11.2009 - 09.2010
- Managed filing system, entered data and completed other clerical tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
- Transcribed and organized information to assist in preparing speeches and presentations.
Team Leader
Chrysler-FCA
10.1994 - 02.2008
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Held weekly team meetings to inform team members on company news and updates.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Rotated through series of different stations based on team needs, while following staffing strategies to achieve production goals. Performed various troubleshooting tasks to address assembly issues by using best fit practices
Education
MBA - Strategic Management
Davenport University
Grand Rapids, MI05.2024
BBA - Human Resources Management
Davenport University
Grand Rapids, MI05.2010
Skills
- Researching Abilities
- Account Monitoring
- Information Tracking
- Interpersonal Communication Skills
- Investigative Techniques Knowledge
- Tax Law Familiarity
- Tax Compliance
- Decision Making
- Time Management
- Attention to Detail
- Regulatory Compliance
- Customer Service
Certification
Diversity, Equity and Inclusion in the Workplace (May 2021)
USF Corporate Training and Professional Education
Timeline
Account Examiner 10
State Of Michigan Department Of Treasury
02.2019 - Current
Word Processing Specialist
Michigan Department Of Corrections
04.2012 - 02.2019
Administrative Assistant
U.S. Census Bureau, U.S. Department Of Commerce
11.2009 - 09.2010
Team Leader
Chrysler-FCA
10.1994 - 02.2008
MBA - Strategic Management
Davenport University
BBA - Human Resources Management
Davenport University
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