Janya Allison
Peachtree City,GA
Summary
Results-driven professional in customer service and order fulfillment within retail. Expertly processes transactions, addresses product inquiries, and organizes merchandise displays. Efficient in picking and preparing orders while following safety protocols. Collaborates effectively with teams to boost productivity and enhance customer satisfaction.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Cashier pro desk
Home Depot
Peachtree City, GA
09.2025 - Current
- Provide professional customer service to contractors, professionals, and retail customers in a fast-paced store environment.
- Operate cash register and process cash, credit, debit, and other customer transactions accurately.
- Assisted customers in locating products and identifying necessary merchandise for projects.
- Pick and prepare customer orders for pickup and ensure orders are accurate and complete.
- Pull merchandise from sales-floor locations and organize products for customer pickup.
- Assist with loading and handling merchandise when needed.
- Stock and replenish merchandise throughout the store to maintain organized and fully stocked areas.
- Replenished drinks, food, appliances, building materials, and other merchandise.
- Maintained organized checkout and Pro area to provide prompt service to customers.
- Processed customer returns and addressed inquiries regarding exchanges, product availability, and general concerns at the service desk.
- Work closely with associates and other departments to locate merchandise and fulfill customer needs.
- Follow company procedures for cash handling, customer service, safety, and loss prevention.
- Maintain productivity and accuracy while handling multiple customers and responsibilities.
Forklift Operator
Lowes Distribution Center
Palmetto, Georgia
09.2023 - 11.2025
- Picked and prepared customer orders in the warehouse for delivery and pickup.
- Retrieved merchandise from warehouse locations accurately and efficiently according to customer orders.
- Operated forklifts and other material-handling equipment to move, organize, and retrieve merchandise.
- Loaded and unloaded merchandise safely while following warehouse and equipment safety procedures.
- Organized products in designated locations to improve accessibility and maintain accurate inventory.
- Assisted customers and store associates with locating and retrieving merchandise.
- Prepared products for customer pickup and ensured orders were properly staged and ready.
- Worked efficiently in a high-volume environment while meeting customer and operational needs.
- Assisted with merchandise movement between the warehouse, sales floor, loading areas, and customer pickup areas.
- Used attention to detail to ensure the correct products and quantities were pulled for customer orders.
Education
Hampton High School
Hampton , Georgia Skills
- Order fulfillment
- Order picking
- Order accuracy
- Product Location & Retrieval
- Loading & Unloading
- Merchandise Handling
- Inventory replenishment
- Inventory Organization
- Warehouse Operations
- Forklift Operation
- Safety compliance
- Cash management
- Pro Desk / Contractor Customer support
- Customer support
- Team collaboration
- Fast-Paced Work Environments
- Heavy merchandise handling
Languages
Spanish
Professional
Certification
- BLS
- CPR
Timeline
Cashier pro desk
Home Depot
09.2025 - Current
Forklift Operator
Lowes Distribution Center
09.2023 - 11.2025
Hampton High School