Janya Middlebrooks
Villa Rica,GA
Summary
I am a highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Leader
Sonics Drive In
Villa Rica, GA
07.2021 - Current
- Directed team of crew members in daily operations and assigned tasks.
- Trained new hires on job duties, safety protocols, and company policies.
- Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Participated in hiring process for new employees; conducted interviews and reference checks as needed.
- Responded promptly to customer inquiries concerning services provided by the crew.
- Mentored newly hired crew members to prepare each for job roles.
Education
High School Diploma -
Villa Rica High School
Villa Rica, GA05-2024
Skills
- Staff Support
- New Hire Training
- Onboarding and training
- Team Management
- Work Planning and Prioritization
- Crew Coordination
- Cashier experience
Accomplishments
- Graduated on honor role with a 3.9 GPA.
- Employee of the month 2x.
Certification
- CNA certification
- CPR certified
Timeline
Crew Leader
Sonics Drive In
07.2021 - Current
High School Diploma -
Villa Rica High School