Jaouad Sabiri
Lyndhurst,NJ
Summary
Accomplished Manager and Customer Service Sales Agent with a proven track record at FRERES EL BADRY CAR RENTAL AGENCY and ALMAGHREB-GSM. Expert in leveraging customer service and team leadership skills to boost sales revenue and maintain a professional environment. Demonstrated ability in decision-making and marketing, enhancing client relationships and team performance.
Overview
7
7
years of professional experience
Work History
Manager
FRERES EL BADRY CAR RENTAL AGENCY
03.2013 - 06.2017
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
Customer Service Sales Agent
ALMAGHREB-GSM
06.2010 - 03.2012
- Mentored junior team members on best practices for handling difficult situations or challenging customer interactions.
- Developed strong relationships with clients by demonstrating empathy throughout each interaction.
- Boosted sales revenue by effectively upselling products and services tailored to individual customer needs.
Education
Certificate - Solar Certificate Training
Passaic County Community College
Paterson, NJ02-2025
Bachelor of Arts - AMAZIGH LANGUAGE STUDIES
MOHAMED THE FIRST UNIVERSITY
OUJDA-MOROCCO06-2022
VOCATIONAL DIPLOMA - Business Management
SPECIALIZED INSTITUT OF APPLIED TECHNOLOGY
ALHOCEIMA-MOROCCO06-2009
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Operations
- Marketing
- Administrative skills
Languages
Arabic
Native or Bilingual
French
Full Professional
English
Professional Working
Timeline
Manager
FRERES EL BADRY CAR RENTAL AGENCY
03.2013 - 06.2017
Customer Service Sales Agent
ALMAGHREB-GSM
06.2010 - 03.2012
Certificate - Solar Certificate Training
Passaic County Community College
Bachelor of Arts - AMAZIGH LANGUAGE STUDIES
MOHAMED THE FIRST UNIVERSITY
VOCATIONAL DIPLOMA - Business Management
SPECIALIZED INSTITUT OF APPLIED TECHNOLOGY
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