Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaouad Sabiri

Lyndhurst,NJ

Summary

Accomplished Manager and Customer Service Sales Agent with a proven track record at FRERES EL BADRY CAR RENTAL AGENCY and ALMAGHREB-GSM. Expert in leveraging customer service and team leadership skills to boost sales revenue and maintain a professional environment. Demonstrated ability in decision-making and marketing, enhancing client relationships and team performance.

Overview

7
7
years of professional experience

Work History

Manager

FRERES EL BADRY CAR RENTAL AGENCY
03.2013 - 06.2017
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.

Customer Service Sales Agent

ALMAGHREB-GSM
06.2010 - 03.2012
  • Mentored junior team members on best practices for handling difficult situations or challenging customer interactions.
  • Developed strong relationships with clients by demonstrating empathy throughout each interaction.
  • Boosted sales revenue by effectively upselling products and services tailored to individual customer needs.

Education

Certificate - Solar Certificate Training

Passaic County Community College
Paterson, NJ
02-2025

Bachelor of Arts - AMAZIGH LANGUAGE STUDIES

MOHAMED THE FIRST UNIVERSITY
OUJDA-MOROCCO
06-2022

VOCATIONAL DIPLOMA - Business Management

SPECIALIZED INSTITUT OF APPLIED TECHNOLOGY
ALHOCEIMA-MOROCCO
06-2009

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Operations
  • Marketing
  • Administrative skills

Languages

Arabic
Native or Bilingual
French
Full Professional
English
Professional Working

Timeline

Manager

FRERES EL BADRY CAR RENTAL AGENCY
03.2013 - 06.2017

Customer Service Sales Agent

ALMAGHREB-GSM
06.2010 - 03.2012

Certificate - Solar Certificate Training

Passaic County Community College

Bachelor of Arts - AMAZIGH LANGUAGE STUDIES

MOHAMED THE FIRST UNIVERSITY

VOCATIONAL DIPLOMA - Business Management

SPECIALIZED INSTITUT OF APPLIED TECHNOLOGY
Jaouad Sabiri