Summary
Overview
Work History
Education
Skills
Timeline
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Japene Sterling

Chalmette,LA

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

17
17
years of professional experience

Work History

Human Resources Manager

TCI Packaging
01.2018 - Current
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Devised hiring and recruitment policies for 150+ employee company.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.

Administrative Assistant

TCI Trucking
11.2006 - 12.2017
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Education

Some College (No Degree) - Accounting

University of New Orleans
New Orleans, LA

Skills

  • Equal Opportunities Facilitation
  • Personnel Information Systems
  • Training and Development
  • Executive Travel
  • Compliance
  • Employee Appraisals
  • Microsoft Office Proficiency
  • Leadership Training and Development
  • Biweekly Payroll Processing
  • Health and Safety Programs
  • New Employee Orientation
  • Complaint Response
  • Human Resource Management Software (HRMS)
  • Company Leadership
  • Exit Interviews and Processes
  • Administering Disciplinary Procedures
  • Unemployment Claims
  • Administer Benefits
  • Benefits Programs

Timeline

Human Resources Manager

TCI Packaging
01.2018 - Current

Administrative Assistant

TCI Trucking
11.2006 - 12.2017

Some College (No Degree) - Accounting

University of New Orleans

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Japene Sterling