JAQUADA C WILKINSON
Bronx,NY
Summary
Creative professional with extensive project experience from concept to development. Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
17
17
years of professional experience
Work History
Executive Assistant
Bronx Elections Of Board
The Bronx, NY
09.2012 - 05.2022
Regularly meet with public officials such as District Leaders and Assembly members to discuss standards and expectationsManage pay-roll for thirteen thousand City Employees through NYCAPSManage and supervise six member departmentEmploy thirteen thousand poll workers with training classes and work assignments on election days.Schedule , staff, and populate training classes in 25 sites throughout the BronxCreate monthly vacancy reports and resolve with Republican county Executive Director
Trainer Assistant
Bronx Elections Board
Bronx, NY
06.2010 - 09.2012
Assisted trainers with various duties.Demonstrated use of voting equipmentInstructed students on Board of Elections rules and regulationsOrganized paperwork and instruction materials
Assistant Store Manager
David Z Inc
NY, NY
03.2008 - 09.2012
Responsible for monitoring of daily stock inventory.Ensured that each customer receive outstanding service by providing a friendly environment , which includes greeting and acknowledging every customerMaintain solid product knowledge and all other aspects of customer serviceMaintain awareness of all promotions and advertisements.Assisted in floor moves, merchandising and display maintenance and housekeepingMaintained salesmen schedules and vacation request
Lead Customer Service Representative
Radio City Music Hall
NY, NY
11.2008 - 03.2009
Maintained Inventory Count dailyHandled day to day monetary transactions.Maintain staff scheduling.
Education
High School Diploma - Teaching Professions
Washington Irving High School
Associate of Arts - Business Management
University of Phoenix Business And Management Degree
Bachelor of Arts - Accounting
Southern New Hampshire University
Hooksett, NHSkills
- Proficient with Microsoft Office
- Expertise in resolving escalated customer service issues
- Demonstrated ability to gain customer trust and provide exceptional follow-up
- Excellent communication skills
- Call Routing
- Reports and Financial Statements
- Bookkeeping and Basic Accounting
- Administrative Oversight
- Records Management Databases
- Document Filing and Retrieval
- Call Screening
- Excel Spreadsheets
- Event Calendar Management
Timeline
Executive Assistant
Bronx Elections Of Board
09.2012 - 05.2022
Trainer Assistant
Bronx Elections Board
06.2010 - 09.2012
Lead Customer Service Representative
Radio City Music Hall
11.2008 - 03.2009
Assistant Store Manager
David Z Inc
03.2008 - 09.2012
High School Diploma - Teaching Professions
Washington Irving High School
Associate of Arts - Business Management
University of Phoenix Business And Management Degree
Bachelor of Arts - Accounting
Southern New Hampshire University
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