Samanthia Jordan
Summary
With over 20 years of combined experience as an administrative assistant and executive assistant in various industries, I have developed a strong skill set in evaluating applicant qualifications and ensuring they meet position requirements. In my previous role, I have provided confidential support to the HR Senior Vice President, assisting with search processes, new hire orientation, and onboarding. Additionally, I collaborated with staffing agencies to manage third-party invoicing. I also successfully managed offsite leadership meetings and travel arrangements for the HR department. Throughout my career, I have primarily supported EVPs, Senior Vice Presidents, and C-level executives, excelling in heavy calendar management, domestic and international travel coordination, expense reporting, presentation preparation, onboarding assistance, and invoice coding. Furthermore, I am experienced in preparing documentation for board meetings and handling sensitive materials for EVPs, SVPs, and VPs of Operations. My excellent interpersonal and communication skills have consistently contributed to my success in these roles. Moreover, I am proficient in Microsoft Office applications such as Word, Excel, and PowerPoint.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Southern Company /Synergy
08.2023 - 04.2024
- Administrative support experience in a client-service focused office is highly desired
- Proficiency with managing and maintaining Outlook calendars and arranging meetings among multiple participants
- Booked travel and process all expense reports via concur
- Entered time for multiple people into timekeeping system
- Answered phones and assist callers, employees, and guests to meet their needs
- Experienced with Microsoft Word, Outlook, Excel, PowerPoint, and Oracle
- Managed/maintained confidential files and information
- Organized and schedule meetings, conference calls and related logistics such equipment for presentations, agendas, handouts, reservations, refreshments
- Worked on multiple projects simultaneously, prioritize and complete projects to meet deadlines
- Willing to take on tasks that are outside normal duties to help the team
- Supported for contract administration
- Coordinated travel arrangements airline tickets, lodging, transportation
- Ordered and maintain office supplies
- Processed expense reports
- Partnership and collaboration with the Facility and Resource Support team
- Contacted facility personnel on maintenance requests and performs follow-up until resolution
- Coordinated and assist with various events
- Provided administrative support for Operations Director and team.
Administrative Assistant
CertainTeed
02.2022 - 06.2023
- Processed and reviewed all paperwork for HR department
- Maintained employee files and assisted with New Hire paperwork and orientation
- Booked travel and process all expense reports via concur
- Assisted with Termination paperwork and benefits administration for employees
- Provided back-up to payroll when needed and filed all paperwork in the department
- Maintained and manage employee discipline/attendance report
- Assisted with employee grievance and investigation
- Assisted with Benefit enrollment
- Planned cultural engagements
Sr. Executive Administrator to the Chief Cancer Control Officer and SVP of Marketing
American Cancer Society
05.2019 - 07.2020
- Provided administrative support to the Chief Cancer Control Officer and other Senior support staff
- Coordinated heavy calendar and scheduling for corporate and offsite meetings
- Served as ambassador and response to all speaking engagements from organizations and medical health professional
- Setting up Skype video conferencing and WebEx Meetings
- Booked travel and process all expense reports via concur
- Assisted with the legacy data analysis and review templates for speaking engagements
- Maintained and update Chief Medical Officer updates to Medical CV profile and publications
- Processed all medical conference request
Executive Compliance and Ethic Administrator
UPS
10.2018 - 12.2018
- Triaged and reviewed internal and external complaints for escalation
- Collected and coordinated internal compliance data for the auditors
- Monitored security violations related to inside trading
- Setting up Conference room for video conferencing and WebEx Meetings
- Reviewed and approved membership on Boards or Committees domestically and internationally
- Assisted with the legacy data analysis and review templates for the department
Administrative Assistant III
DELTA AIRLINE
09.2018 - 10.2018
- Provided administrative support to Delta C- Levels executives and International Business Development staff
- Coordinated calendars and scheduling meetings for C-level executives
- Reviewed and managed Concur (expense reports) on behalf of corporate level executives for approval via Concur
- Booked travel via Delta website
- Credit card reconciliation/expense reports for executives
- Prepared video and web conferencing for external and internal meetings
- Assisted with meeting prep, set up and break down for corporate level executives
- Planned, order and oversee office events
Executive Assistant to SVP of National Sales, Operations and Sales Team
Simmons Bedding Company
04.2016 - 08.2018
- Provided administrative support to the EVP, SVP and VP National Sales staff
- Managed 2 EVP, 3 Senior Vice President and 2 Vice President of Serta Simmons Executive team leads calendar and schedule including cross reference with other schedules
- Trained sales team SAP Concur Expense Report System
- Reported on daily basis to provide status and updates on key activities and schedules
- Read email for items requiring schedule and urgent response
- Prepared all correspondence including contracts, agreements, proposals, programs and plans
- Answered phone calls and provided call details and/or take message
- Arranged travel reservations including air, rental car, hotel, directions
- Prepared for meetings; scheduled, ordered lunch, reserved room space, and prepared materials
- Scheduled reoccurring meetings and key events including ordering materials and catering
- Reconciled travel expenses and prepared expense reports
- Coded, received approval copied and forwarded department invoices to A/P for processing
- Provided administrative assistance to other departments as needed file, phone calls, type, print
- Assisted with confidential search and setting up new hire station, cell phones
- Prepared offsite meetings for the Executive Team
Executive Assistant to VP of Human Resources, Operations
Simmons Bedding Company
05.2014 - 04.2016
- Provided administrative support to the VP of Human Resources and Operations staff
- Managed calendar and scheduled including cross reference with other schedules
- Coded, received approval copied and forwarded department invoices to A/P for processing
- Reported on daily basis to provide status and update on key activities and schedules
- Audit, tracks and enters regular employee changes
- Processed Expense Reports via Concur
- Prepared video and web conferencing for internal and external meetings
- Complete HR transaction data entry, including new hires, employee changes, vacation requests, and separations using People Soft and ADP
- Supported and maintained the employee Alert line
- Assisted with confidential search and interviews
- Worked with third party Search agencies to identify candidates
- Created monthly reports for General Counsel and Board of Directors
- Entered Data in ADP and People Soft
- Assisted with onboarding for new hires
- Engaged with third party agencies for confidential and executive level new hire search
- Coded invoices for payment process
- Prepared documentation for Board meeting
- Handled confidential documents for EVP, SVP, VP of Operations
Office Administrator
Rockfish Interactive
07.2013 - 05.2014
- Provided administrative support to Corporate Levels in local offices and support as needed to VP's
- Coordinated calendars and scheduling meetings for C-level executives
- Reviewed and managed expense reports on behalf of corporate level executives for approval in Web vantage
- Booked travel via Axiom
- Processed and tracked purchase orders
- Acted as back up for other Office Administrators
- Credit card reconciliation/expense reports for executives in Concur
- Set up Fingerprints and background check
- Assisted with meeting prep, set up and break down for corporate level executives
- Other duties as assigned by corporate level executives
- Planned, order and oversee office events
- Prepared and processes new hire forms and personnel actions
- Managed Go-To-Meetings for the local office
- Served as the Culture Connection and Event Planner for the local office, facilitated the Cultural Connection team meetings
- Assisted with a variety of HR related functions, set up
- Onboarding process via excel spreadsheets
- Assisted in the exit process as needed
- Conducted New Hire Orientation for the Atlanta office, acting as back up for other Office Administrators
- Ensured workstations are set up and ready to go on day one
Exhibitor Coordinator
GES
10.2012 - 07.2013
- Assisted with the visual aspects for tradeshows, marketing/ advertising displays, visitor information and booths
- Responded to customer inquiries-phone, email and show site
- Resolved issues both internally and externally with exhibitors
- Lead role for upcoming shows
- Traveled to other cities to Assist with additional shows
- Prepared for upcoming shows during and post-show
- Processed credit card transaction
- Provided BOL to shippers and third-party customers
- Collected outstanding balances, ran reports, applied appropriate charges and credits
- Assisted in order entry, invoicing, problem solving at show site
- Assisted in auditing price tables and exhibitor kits as necessary
- Inbound and Outbound Logistics and additional products (carpet, electric, etc.)
- Researched and identified potential customer issues with shipping needs
- Processed freight international and domestic shipments
Senior Administrative Assistant
General Dynamics (formerly Vangent Inc.)
01.2005 - 10.2012
- Provided administrative support to the staff and to our customers
- Assisted and supported Centers for Disease Control and Prevention (CDC Info) Program with Call Center monitoring
- Maintained and distributed monthly contract invoices
- Maintained Program Director and Deputy Program Calendars
- Tracked and maintained internal and government furnished equipment
- Prepared documents for internal and external training and meetings
- Processed Purchase requisitions and CAR
- Prepared the documentation for new hires & served as the Office coordinator for office events
- Processed Credit Card Payments to vendors
- Screened employment application for employment consideration
- Processed I-9 and Green Card work Verification
- Assisted new hires with payroll and time expense disbursement
- Coordinated all office functions and special events & ordered and maintained office supplies
- Processed overnight mail via UPS or Federal Express
- Processed employee training request
- Created Pivot tables to identify staff productivity & processed Check Request
- Processed monthly reconciliation of purchase orders via JP Morgan Accounts
- Prepared staff travel arrangements domestic and international
- Prepared staff expense reports for travel and other related expenses
- Troubleshoot and respond to technical issues related to Call Center
- Provided support to engineers with workflow projects
- Reported and tracked network and technical issues within Siebel
- Tracked and Monitor call center status report in excel
- Assisted with R/T functionality & assisted the implementation of new releases
- Prepared Standard Operation Procedures
- Researched data within CDC Programs
Education
High school Diploma -
Wakulla High School
Crawfordville, FLCertified Virtual Assistant - Business Emphasis and Assurance
Kaplan University
Skills
- Proficient with Microsoft Office
- Expense Reporting
- Customer Service
- Office Management
- Information confidentiality
- Logistics Coordination
- Meeting planning
- File Management
- Calendar Management
- Travel Coordination
- Event Coordination
- Master calender management
- Process Improvement
- Documentation And Reporting
- Maintaining Schedules
- Travel Planning
- Travel Arrangements
- Scheduling
- Document Preparation
- Spreadsheet tracking
- Meeting Support
- Business Correspondence
- Quality Control
- Schedule Management
- Report Generation
- Confidentiality
- Administrative Support
- Executive Support
- Office Administration
- Interpersonal Communication
- Meticulous attention to detail
- Customer Service-Oriented
- Phone Etiquette
- Professional and mature
- Strong Problem Solver
- Filing and data archiving
- Project Oversight
- Excel spreadsheets
- Advanced MS Office Suite
- Project Planning
- Presentation Development
- Process Improvements
- Schedule & calendar planning
- Multi-line phone proficiency
- Resourceful
- Database Management
- Technical Support
- File Organization
- Invoice Processing
- Conference planning
- Conflict Management
- Travel administration
- Videoconference preparation
- Performance Improvement
- Policy Enforcement
- Business Administration
- AR/AP
- Mail handling
- Task Delegation
- Proofreading
- Mail Management
- Appointment Setting
- AS/400
- Extensive vocabulary
- Payroll
- Human Resources Management (HRM)
- Compensation and benefits
- Administrative support specialist
- Document handling
- Workers' compensation knowledge
- Articulate and well-spoken
- Logistics and schedule management
- Understands grammar
- Microsoft Office
- Problem-Solving
- Documentation and Recordkeeping
- Work Prioritization
Certification
- Certified in Microsoft Office Specialist (Word, PowerPoint, Outlook)
- Microsoft SharePoint Designer 2010
- Cost Point
Technology Skills
- PeopleSoft
- Cost Point
- Windows 98 and 2000
- Concur
- Deltek
- Microsoft 2007 Suite
Timeline
Executive Administrative Assistant
Southern Company /Synergy
08.2023 - 04.2024
Administrative Assistant
CertainTeed
02.2022 - 06.2023
Sr. Executive Administrator to the Chief Cancer Control Officer and SVP of Marketing
American Cancer Society
05.2019 - 07.2020
Executive Compliance and Ethic Administrator
UPS
10.2018 - 12.2018
Administrative Assistant III
DELTA AIRLINE
09.2018 - 10.2018
Executive Assistant to SVP of National Sales, Operations and Sales Team
Simmons Bedding Company
04.2016 - 08.2018
Executive Assistant to VP of Human Resources, Operations
Simmons Bedding Company
05.2014 - 04.2016
Office Administrator
Rockfish Interactive
07.2013 - 05.2014
Exhibitor Coordinator
GES
10.2012 - 07.2013
Senior Administrative Assistant
General Dynamics (formerly Vangent Inc.)
01.2005 - 10.2012
Certified Virtual Assistant - Business Emphasis and Assurance
Kaplan University
High school Diploma -
Wakulla High School
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