Overview
Work History
Education
Skills
Certification
Timeline
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JAQUAN A CRAIG

San Mateo,USA

Overview

16
16
years of professional experience
1
1
Certification

Work History

Customs and Border Protection Officer

United States Customs and Border Protection
11.2018 - Current
  • Company Overview: GS 12- Step 4
  • $126,583 Salary Full Time
  • Processes adverse actions in compliance with the INA that includes but not limited to: Expedited Removals (ER), Expedited Removal Creditable Fear (ERCF), Visa Waiver Refusals (VWR), Withdrawals (WD), Notice to Appear (NTA), I-515A, and I-193 waivers
  • Prevents unlawful entry of individuals, prohibited goods, undeclared currency, and illicit drugs
  • Inspect documents to include passports, visa, ADIT Stamps, paroles and country clearance paperwork for authenticity
  • Validate Carnet for commercial merchandise entering and exiting the United States
  • Performing record checks on subjects utilizing TECS, NCIC, III, NLETs for vetting on possible terrorist matches and warrants
  • Knowledgeable utilizing law enforcement systems to include but not limited to: TECS, CCDI, UPAX, Simplified Arrival, Global Entry, PCQS, SEVIS, ATS-P, E3
  • Global Entry Certified- Conducts interviews on arrival and by appointment, of potential members that received a 'conditionally approved' letter to continue the process of the trusted travelers program
  • Crosscheck systems for criminal history and previous customs or immigration derogatory remarks to determine if traveler met guidelines to become a trusted traveler
  • Performed APEC interviews
  • Updated information in the members profile to avoid incorrect admissions upon entry after COA changed or personal information
  • Approved or recommended denials/ revocations of memberships if traveler did not meet or no longer within trusted traveler program standards
  • Team Lead in prim TDY Operations Southern Support (June 2019- August 2019)
  • Provided support to Border Patrol in efforts to facilitate the processing, monitoring, transporting, and providing medical & food to undocumented immigrants entering the United States
  • TDY Operations Capio (August 2020- December 2020)
  • Provided assistance to Border Patrol in apprehending, processing, detaining and providing medical aid to immigrants crossing international land borders illegally
  • Assisted in drug raids and seizures
  • Renders medical assistance to passengers and arrange transport to a medical facility in emergency situations if necessary
  • Team Lead during primary processing operations, assuring arriving passengers are processed and inspected efficiently in a timely manner
  • TDY SWB Support San Ysidro & EL Paso (Waves 1-8) (Waves 10-16)
  • Intercepted imposters from entry and United Citizens attempting to smuggle in minors.
  • Transported wanted persons to local jails for outstanding warrants
  • Performing 7-point inspection checks of vehicles and luggage searches
  • Prevented illegal entries and human trafficking by way of fraudulent documents and attempted circumvention of inspections
  • Seizure Of Illicit Drugs and Medications
  • Utilized System Queries to intercept prior deportees, trying to reenter

Customer Data Protection Officer

Command Security Corporation
02.2018 - 11.2018
  • Company Overview: $19/Hr
  • 24hrs/Week
  • Website: [Not provided]
  • Prevented unauthorized entry of data devices that could compromise millions of Amazon customers data stored in data centers
  • Screened multiple contractors as well as fellow security officers with metal detection devices on a daily basis


Special Police Officer

TRITON SECURITY
01.2018 - 03.2018
  • Company Overview: $12/Hr
  • 16hrs/Week
  • Website: [Not provided]
  • Maintained safe and secured 123-unit residential condo building for residents and vendors by patrolling and monitoring premises and personnel
  • Prevented loss and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers
  • Secured premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
  • $12/Hr
  • 16hrs/Week
  • Website: [Not provided]

Courier/Dangerous Goods Specialist

FEDEX EXPRESS
11.2014 - 12.2017
  • Company Overview: $20.57/Hr
  • Full Time
  • Website: [Not provided]
  • Responsible for picking up and delivering over 200 packages at homes and businesses on daily route
  • Ensured dangerous goods shipments were properly loaded, secured and accompanying proper shipping documents on outbound aircraft/trucks in accordance with FAA and FedEx policies and procedures
  • Responsible for all other Dangerous Good Specialist being in monthly compliance with DG News Updates (2015-2016)
  • PM Employee of The Month (March 2017)
  • Capital District Director's Achievement Award (September 2017)
  • $20.57/Hr
  • Full Time
  • Website: [Not provided]

Parking Operations Attendee

CITY OF GAINESVILLE
10.2008 - 12.2016
  • Company Overview: $12.17/Hr
  • Full Time
  • Website: [Not provided]
  • Conduct regular financial quarterly audits
  • Explain and calculate parking charges, collect fees from customers, and respond to customer complaints
  • Audited 300 plus meters biweekly for revenue collection
  • Explained parking rates and retrieval procedures to guests upon arrival
  • Monitored surveillance cameras and produced recordings for law enforcement on many critical criminal and civil cases
  • Led operation repair and install over 300 new parking meters covering the city parking enforcement jurisdiction in Gainesville Florida
  • Runner Up for Public Works Employee of The Year
  • $12.17/Hr
  • Full Time
  • Website: [Not provided]

Education

Master of Science - Criminal Justice

Saint Leo University
Saint Leo, FL
09.2020

Skills

  • Customs regulations
  • Document analysis
  • Immigration inquiries
  • Compliance
  • Analytical thinking
  • Criminal prosecution

Certification

  • Secondary Certified
  • Global Entry Certified
  • RCC Certified

Timeline

Customs and Border Protection Officer

United States Customs and Border Protection
11.2018 - Current

Customer Data Protection Officer

Command Security Corporation
02.2018 - 11.2018

Special Police Officer

TRITON SECURITY
01.2018 - 03.2018

Courier/Dangerous Goods Specialist

FEDEX EXPRESS
11.2014 - 12.2017

Parking Operations Attendee

CITY OF GAINESVILLE
10.2008 - 12.2016

Master of Science - Criminal Justice

Saint Leo University
JAQUAN A CRAIG