Summary
Overview
Work History
Education
Skills
References
Certification
Interest
Timeline
SalesAssociate

JAQUAN AMBROSE

TAMARAC,FL

Summary

As a highly motivated Keiser University graduate, I obtained a wealth of knowledge in information technology and programming. Devoted to data integrity and reliability, I am well equipped to take on any new challenge. My skills and troubleshooting strategies have allowed me to assist customers with hardware and software issues. I am confident that I can do the same for your company in addition, my experience with customer service means that I understand the needs of today's consumers and can truly be a valuable asset to your team. I am proficient in Microsoft Office Suite, Python, and Lynx

Overview

8
8
years of professional experience
1
1
Certification

Work History

Warehouse/Sales Associate

Old Navy
TAMARAC, FL
10.2015 - Current
  • Accurately update inventory to ensure accurate count of merchandise
  • Greet customers, respond to questions and provide excellent customer service
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Successful fulfilled online orders
  • Offload shipment truck
  • Carry loads over 30 lbs
  • Used technology resources to assist customers in locating and selecting items.
  • Train new employees
  • Keep sales floor safe for employees and customers
  • Use IP cameras for live sales floor surveillance

Loss Prevention Customer Service Associate

HomeGoods
Margate, Florida
10.2022 - Current
  • Enforced safety awareness and support maintenance of a risk-free environment
  • Used IP cameras to conduct sales floor surveillance and review pass footage
  • Train new employees on company policies and procedures
  • Maintained a culture of honesty and integrity in the workplace
  • Maintained confidentiality of company
  • Maintained an effective partnership with Store Management and Loss Prevention Management to accomplish work assignments and overall goals and objectives
  • Engaged customers, providing support and creating a positive shopping environment
  • Provided timely, courteous and knowledgeable service to customers

Education

Associate In Information Technology & Programming - Information Technology And Programming

Keiser University
Fort Lauderdale, FL
08.2020

Skills

  • Computer Systems Installation
  • Install, configure and manage routers, switches and servers
  • Install, configure and manage IP cameras
  • Hardware and Software Installation
  • LAN and WAN control
  • IP Addressing and Subnetting
  • Mobile Device Management
  • Documentation and Recordkeeping
  • Install and Configure Virtual Networks
  • Remote Troubleshooting

References

Edgar Greenhauff - Old Navy Store Manager

Tel: (850) 591-3726

Email: Edgar_Greenhauff@stores.gap.com

Joanne Greaves - HomeGoods Loss Prevention District Manager of Margate

Tel: (954) 605-8445

Certification

  • CompTIA ITF+ (Actively Working On)
  • CompTIA Network+ (Actively Working On)

Interest

  • Making RJ-45 cables (Intermediate)
  • Subnetting (Intermediate)
  • Using IP and CCTV cameras (Advanced)
  • Setup and configure IP cameras (Beginner)
  • Command Line (Intermediate)
  • Remote troubleshooting (Intermediate)
  • Managing and Maintaining Server Operating Systems (Intermediate)

Timeline

Loss Prevention Customer Service Associate

HomeGoods
10.2022 - Current

Warehouse/Sales Associate

Old Navy
10.2015 - Current

Associate In Information Technology & Programming - Information Technology And Programming

Keiser University

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