JaQuan Benson
Ocala,FL
Summary
Motivated crew member skilled in effective communication and problem resolution. Proven ability to maintain high safety standards while collaborating with teams to achieve operational goals and enhance customer experiences.
Overview
1
1
Certification
3
3
years of professional experience
Work History
McDonald's Crew Member
McDonald's
Ocala, FL
12.2025 - Current
- Prepared food items according to company standards and safety guidelines.
- Operated kitchen equipment efficiently and maintained cleanliness in work areas.
- Provided excellent customer service during busy peak hours and ensured satisfaction.
- Collaborated with team members to meet food preparation and service goals.
- Handled cash transactions accurately at the register during customer checkout.
- Maintained stock levels of ingredients and supplies to support kitchen operations.
- Assisted with training new crew members on operational procedures and safety protocols.
- Followed health and safety regulations while preparing food and serving customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Assembled and served meals according to specific guest requirements.
- Scrubbed and polished counters to remove debris and food.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Brewed and served coffee and tea with preferred add-ins.
- Directed patrons to restrooms and other amenities within facility.
- Tailored orders to address customer allergies and gluten concerns.
Package Handler
Fed Ex Ground
Ocala, FL
01.2024 - 06.2024
- Sorted packages for efficient distribution and timely delivery.
- Operated conveyor systems for smooth package movement and processing.
- Loaded and unloaded freight with attention to safety protocols.
- Collaborated with team members to ensure accurate package handling.
- Inspected packages for damage or incorrect labeling before processing.
- Followed safety guidelines to prevent accidents during operations.
- Assisted in loading delivery trucks with prepared packages.
Education
Vanguard
Ocala, FLSkills
- Food preparation
- Cash handling
- Customer service
- Package sorting
- Team collaboration
- Safety compliance
- Inventory management
- Effective communication
- Problem resolution
- Attention to detail
- Training assistance
- Relationship building
- Sales and promotions
- Sales transaction management
- Health and safety standards
Certification
- CDL Class B
References
References available upon request.
Timeline
McDonald's Crew Member
McDonald's
12.2025 - Current
Package Handler
Fed Ex Ground
01.2024 - 06.2024
Vanguard