Junior System Analyst
Five Horizons Health Services
04.2025 - Current
- Company Overview: Non-profit
- Led deployment of Windows 11 upgrades across 100+ associate workstations using a custom PowerShell script developed by the sysadmin team at Five Horizons Health Services ensuring platform consistency, minimal downtime, and enhanced endpoint security compliance in coordination with cross-functional stakeholders.
- Reimaged and deployed Windows-based workstations for new hires using standardized gold images; ensured timely provisioning and accurate inventory updates to support departmental onboarding and maintain asset accountability across sites.
- Delivered structured IT orientation using a premade PowerPoint developed by sysadmin; guided new hires through secure account setup across core applications (Teams, Bomgar, Sophos, Vonage, Outlook, Microsoft 365, Ninja One, Zendesk, Uniflow, MFA, and OneDrive, reinforcing policy awareness and accelerating tool adoption.
- Set up and configured workstations across multiple locations-including Montgomery and Tuscaloosa, AL, and Meridian, Oxford, and Starkville, MS-supporting diverse departments such as Prevention & Outreach, Behavioral Health, Clinic, and Administration; ensured consistent IT standards and readiness for new hires across regional sites.
- Non-profit
