Md Abdul Alim
Queens,NY
Summary
Dedicated and detail-oriented individual seeking an entry-level System Analyst position to apply academic knowledge and practical skills in analyzing and optimizing IT systems for enhanced efficiency and performance.
Overview
10
10
years of professional experience
Work History
Junior System Analyst
Olympic Three Inc
06.2023 - Current
- Develop a clear understanding of the organization's goals and objectives
- Proven ability to troubleshoot and address issues promptly, ensuring optimal performance of critical manufacturing equipment and peripherals
- Proficient in identifying and resolving hardware and software issues across diverse environments, encompassing desktops, laptops, printers, and various applications
- Execute password resets and manage access controls, ensuring a secure and compliant computing environment
- Stay abreast of the latest security threats and technologies, ensuring a proactive approach to cybersecurity.
ITS Support
Dunkin Bands
03.2022 - 05.2023
- Install, Configure, and maintain Windows Server Operating Systems
- Implement and manage DNS and other networking services
- Set up and manage backup solutions for critical data and system configuration
- Monitor network performance and troubleshoot connectivity issues
- Administer user accounts, permissions, and access controls.
Manager
Haque group Of Industries
01.2015 - 12.2020
- Maintained assigned register and cash handling debit/credit
- Strategic relationships, and partnership-building skills-listen attentively
- Answered phone calls and responded to general inquiries.
Education
Master of Science - Information Technology At Managment
St.Francis College,Brooklyn,NY.
Brooklyn, NY08.2024
Skills
- Windows Security
- SharePoint
- VM HTML
- JAVA
- Windows
- Notepad
- Brackets
- Microsoft Office Suite
- Chrome
- Application Support
- System Development
- Excellent communication and collaboration skills
- Ability to adapt quickly to new technologies and environments
- Fluent in English and Bangla
Educationcertifications
- Master of Science in Information Technology (Management), St. Francis College, Brooklyn, 3.61/4.0
- MBA, BBA in Finance, Northern University Bangladesh, 3.67 and 3.63 /4.0
Coursework
- Human-Computer Interaction
- Object-Oriented Programming
- Information Assurance
- Operating System
- System Analysis and Design
- Database System
- Professional and Ethical Issues with Cybersecurity and Management Information Systems
Timeline
Junior System Analyst
Olympic Three Inc
06.2023 - Current
ITS Support
Dunkin Bands
03.2022 - 05.2023
Manager
Haque group Of Industries
01.2015 - 12.2020
Master of Science - Information Technology At Managment
St.Francis College,Brooklyn,NY.
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