Jaquan Carter
Mays Landing,NJ
Summary
Professional in hospitality industry known for delivering exceptional training and support to enhance team performance. Expertise in creating and implementing training programs, improving service standards, and fostering collaborative environment. Strong interpersonal skills, adaptability, and results-driven approach ensure high satisfaction and operational excellence.
Experienced with training and developing restaurant staff to deliver exceptional service. Utilizes effective training techniques to enhance team performance and ensure consistent service quality. Knowledge of hospitality standards and track record of fostering collaborative and adaptable work environment.
Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring Skill, Skill and Skill abilities developed over Number-year career to a growth-oriented role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server Trainer
MARGARITAVILLE - Margaritaville Holdings, IMC, Coral Hosp
Atlantic City, NJ
05.2024 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Lead Server
Sugar Factory American Brasserie
Philadelphia, PA
12.2021 - Current
- 1. Set a side work chart for the opening/closing servers
- 2. Do a 5-10 mins pre-shift staff meeting to ensure everybody is on one page for morning/night.
- 3. Throughout shift enjoy guest are enjoying their dinner.
- 4. Give team a positive feedback throughout shift to make sure the environment is fun to work in.
Assistant Manager
The shop 147
Chicago, IL
11.2020 - Current
- 1. Count merchandise
- 2. Open and clothes the store properly( set the alarm)
- 3. Key holder
- 4. Make sure crew members aren’t on their phones while customers are in the store.
Sugar Factory
Atlantic City, NJ
06.2019 - Current
- 1. Ran food to table and dropped it off to the appropriate seat number.
- 2. Clean tables and made sure each seat had a plate and silverware
- 3. Expedited
- 4. Food server
Server
Cheesecake Factory
Chicago, IL
07.2021 - 09.2021
- Attend to guest needs
- Make sure customers are enjoying their food/evening.
- Pre- buss tables and roll 40 silverware at the end of the shift
Nike Sales Associate
Nike inc
Atlantic City, NJ
08.2018 - 06.2019
- 1. Cashier
- 2. Sales associate
Education
High school or equivalent - undefined
Oakcrest High School
Mays Landing, NJ06.2018
Skills
- Restaurant management (2 years)
- Catering
- Stocking
- Leadership (5 years)
- Store Management Experience
- Busser
- Shift Management (4 years)
- Assistant Manager Experience
- Store management
- Host/Hostess
- Communication skills
- Food Preparation
- Kitchen Experience
- Merchandising
- Restaurant Experience
- Retail Sales
- POS
- Computer skills
- Management
- Expediting
- Food Safety
- Inventory Control
- Cash Handling
- Bartending
- Customer Service (5 years)
- English
- Food Service
- Upselling
- Supervising experience
- Serving Experience
Certification
- CPR/AED June 2016 to Present
- Driver's License
- Motorcycle License
- Food Handler Certification
Languages
English
Native or Bilingual
Timeline
Server Trainer
MARGARITAVILLE - Margaritaville Holdings, IMC, Coral Hosp
05.2024 - Current
Lead Server
Sugar Factory American Brasserie
12.2021 - Current
Server
Cheesecake Factory
07.2021 - 09.2021
Assistant Manager
The shop 147
11.2020 - Current
Sugar Factory
06.2019 - Current
Nike Sales Associate
Nike inc
08.2018 - 06.2019
High school or equivalent - undefined
Oakcrest High School