Jaquan Coleman
Suffolk,VA
Summary
I am a recent graduate from Norfolk State University, where I earned a degree in Business Management in December 2023. I am now highly motivated to take my career to the next level by pursuing a Masters in Business Administration. With a strong academic background and a passion for business, I am confident in my ability to excel in any internship or entry-level position where I can gain hands-on experience in real-world business scenarios.
Overview
5
5
years of professional experience
Work History
FC Associate
Amazon
07.2023 - Current
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
- Conducted regular inventory audits to ensure accuracy and minimize discrepancies.
- Ensured proper labeling of products to facilitate easy identification during storage or retrieval processes.
Business Office Intern
Norfolk State Athletics
02.2023 - 04.2023
- Maintained status reports for client projects.
- Developed correspondence letters, memos, and emails.
- Boosted office efficiency through proficient use of Microsoft Office Suite applications in daily tasks.
- Maintained accurate financial transaction records, contributing to organization transparency and accountability.
- Handled sensitive information professionally while always adhering to strict confidentiality policies.
- Performed office-related support tasks and clerical functions.
Team Manager
Chick-fil-A
04.2019 - 05.2022
- Led employee relations through effective communication, coaching, training, and development.
- Delivered regular team meetings for aligned work towards common goals.
- Coordinated team collaboration to share ideas and build best practices.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Developed performance measurement strategies, identifying areas for improvement.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Established and maintained performance, quality and service standards for professional customer care.
- Effectively organized shift schedule for 15+ employees per shift, ensuring higher volume areas received
the most staffing.
Education
Bachelor of Business Administration - Business Management
Norfolk State University
Norfolk, VA12.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Team Leadership
- Strategic Planning
- Computer Skills
- MS Office
Timeline
FC Associate
Amazon
07.2023 - Current
Business Office Intern
Norfolk State Athletics
02.2023 - 04.2023
Team Manager
Chick-fil-A
04.2019 - 05.2022
Bachelor of Business Administration - Business Management
Norfolk State University