Supportive Learning Trainer with detailed knowledge of industry practices and skill to provide long-term success for companies. Trained in Microsoft use and negotiation. Known for goal-oriented mindset and skill.
Overview
12
12
years of professional experience
Work History
Learning Trainer
Amazon
11.2021 - Current
Maintained up-to-date knowledge of industry trends, integrating new ideas into existing training curriculum when relevant.
Facilitated virtual, in-person and blended learning sessions.
Collaborated with management to develop targeted training programs for improved employee performance.
Evaluated external training providers for quality assurance purposes, ensuring an consistently high standard of instruction across all offerings within the organization.
Championed a culture of continuous learning, fostering an environment where employees are encouraged to seek out opportunities for personal and professional growth.
Addressed performance gaps through targeted interventions such as one-on-one coaching or group workshops, leading to enhanced overall workforce competency levels.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Developed strong communication and organizational skills through working on group projects.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed approximately 30 incoming calls, emails and faxes per day from customers.
Laborer
Monitor Manufacturing
08.2015 - 04.2021
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Organized materials, tools, and equipment to supply team members.
Used variety of hand and power tools to complete tasks.
Developed strong communication and organizational skills through working on group projects.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Followed instructions and safety protocols to prevent accidents and injuries.
'Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Laborer
Thiele Kaolin
04.2012 - 08.2012
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Followed instructions and safety protocols to prevent accidents and injuries.
Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
Cleaned and maintained tools, equipment and worksites.
Followed instructions and safety protocols while operating machinery and equipment.
Managed approximately 30 incoming calls, emails and faxes per day from customers.