JaQuay Jackson
Apopka,FL
Summary
Accomplished in training and onboarding, delivering engaging sessions and crafting instructional materials to achieve performance targets. Proven ability to lead and communicate effectively, driving team growth in high-energy environments. Skilled in managing staff, boosting sales, and providing exceptional customer service, with a focus on inventory management and visual merchandising.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Family Dollar
Apopka, Florida
01.2026 - Current
- Supervised daily store operations, optimizing staffing levels to enhance customer service.
- Oversaw inventory management and organized product displays for promotional events.
- Trained new employees on customer service standards and store policies.
- Managed cash handling processes, ensuring accurate register reconciliation and timely bank deposits.
- Resolved customer inquiries and complaints to enhance overall shopping experience.
- Collaborated with store manager to effectively implement merchandising strategies.
- Monitored employee performance, delivering constructive feedback to enhance team effectiveness.
- Ensured compliance with safety protocols and company procedures across the store.
General Warehouse Associate
Ryder Logistics
Apopka, Florida
07.2025 - Current
- Ensured compliance with all safety guidelines, promoting a secure working environment.
- Maintained clean work area by sweeping floors and removing debris, contributing to a safe and organized environment.
- Accurately recorded inventory levels and tracked stock movements for efficient operations.
- Loaded outbound shipments onto delivery trucks, securing packages prior to transportation.
- Assisted with physical inventories, reconciling actual counts with computer-generated reports to ensure accurate stock records.
- Supported other departments by unloading truck deliveries, facilitating timely product availability.
- Received and processed incoming shipments, verifying item accuracy against purchase orders.
Paraprofessional
Orange County Public School District
Orlando, Florida
01.2025 - 06.2025
- Provided one-on-one and small group assistance to enhance student understanding in various subjects.
- Delivered tailored educational, behavioral, and emotional support to promote positive learning outcomes.
- Supported special education teachers in implementing necessary accommodations for diverse learning needs.
- Monitored student behavior in classrooms and common areas, reinforcing rules and supporting lead teacher's instructional goals.
- Improved classroom management through implementation of behavioral interventions and tracking student progress.
- Applied behavior management techniques to create a structured and positive learning environment.
- Cultivated a positive learning environment by building rapport with students, parents, and faculty.
- Supervised students during non-instructional periods, ensuring safety during lunch, recess, and field trips.
Technical Support
Conduent
06.2024 - 01.2025
- Provided high-quality technical support for Apple products, achieving swift issue resolution.
- Updated expertise on Apple devices and software to enhance customer satisfaction.
- Documented and tracked support cases to ensure timely resolution.
Assistant Manager
Keyz 2 Life Healthcare
01.2021 - 04.2024
- - Supervised daily operations to meet service standards and performance goals.
- - Oversaw daily cash reconciliations for accurate financial reporting.
- - Monitored cash intake, improving accuracy and reducing discrepancies.
- - Enhanced cash monitoring processes, reducing discrepancies and increasing accuracy.
- - Maintained clean, safe, organized environment to enhance customer experience.
- - Addressed and resolved complaints promptly to improve satisfaction.
- - Developed strong staff relationships, fostering a positive work environment.
- - Fostered positive work environment through strong staff relationships.
- Streamlined communication processes to enhance team collaboration.
Administrative Clerk
Jai's Elite Education Academy
Apopka, Florida
01.2021 - 04.2023
- Collaborated with students and families to develop tailored scheduling and support plans.
- Organized records and communications with clients to facilitate seamless session adjustments.
- Coordinated individualized schedules for students and tutors, enhancing learning opportunities.
Associate
Amazon
11.2019 - 02.2023
- Provided hands-on coaching to new associates during onboarding, enhancing readiness for operations.
- Facilitated training sessions for new hires, ensuring thorough understanding of warehouse processes and safety guidelines.
- Supported fulfillment process through effective execution of picking, packing, and shipping tasks.
- Operated forklifts and conveyor systems to maintain efficient product flow within warehouse.
Associate
Universal Studios
04.2019 - 11.2020
- Maintained cleanliness and sanitation standards throughout assigned areas of Universal Studios Theme Park.
- Executed daily custodial duties, ensuring clean and sanitary environments through trash removal, sweeping, mopping, and restroom maintenance.
- Responded promptly to guest requests, fostering positive experiences.
- Collaborated with team members to effectively address cleanliness challenges during peak hours, enhancing guest satisfaction.
- Adhered to safety protocols and participated in regular training on safety and sanitation procedures, promoting workplace safety.
Education
Bachelors - Exceptional Student Education
Seminole State College
Altamonte Springs, FL01-2025
Associates - General Studies
Valencia College
Orlando, FL12-2024
Certificate of Phlebotomy -
West Virginia Northern Community College
Wheeling, WV01-2019
High School Diploma -
Wheeling Park High School
Wheeling, WV05-2017
Skills
- Inventory management
- POS systems knowledge
- Cash handling expertise
- Sales proficiency
- Customer service management
- Customer engagement
- Pricing and markdowns expertise
- Stock rotation practices
- Operational efficiency
- Store procedures
- Schedule management
- Employee training
- New hire training
- Staff development
- Performance coaching
- Effective communication
- Problem solving
- Time management
- Group assistance
- Computer proficiency
- Small group instruction
- Customer relations
- Staff development
Timeline
Assistant Store Manager
Family Dollar
01.2026 - Current
General Warehouse Associate
Ryder Logistics
07.2025 - Current
Paraprofessional
Orange County Public School District
01.2025 - 06.2025
Technical Support
Conduent
06.2024 - 01.2025
Assistant Manager
Keyz 2 Life Healthcare
01.2021 - 04.2024
Administrative Clerk
Jai's Elite Education Academy
01.2021 - 04.2023
Associate
Amazon
11.2019 - 02.2023
Associate
Universal Studios
04.2019 - 11.2020
Bachelors - Exceptional Student Education
Seminole State College
Associates - General Studies
Valencia College
Certificate of Phlebotomy -
West Virginia Northern Community College
High School Diploma -
Wheeling Park High School