Jaquelin Ochoa
Fort Worth,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Supervisor/Receiving Clerk
Tom Thumb Food and Pharmacy
Fort Worth, TEXAS
12.2021 - 12.2023
- Collaborated with other departments to coordinate workflow processes between teams.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Maintained accurate records of incoming deliveries according to established procedures.
- Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Investigated missing packages and shipments quickly by contacting carriers directly if needed.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Operated forklifts, power jacks and other motorized equipment to locate and transport material.
- Responded to customer questions regarding products, prices and availability.
Veterinary Technician
Watauga Animal Hospital
Fort Worth, TEXAS
11.2020 - 12.2020
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Assisted with euthanasia when necessary according to veterinarian instructions.
- Monitored vital signs of animals during medical procedures and administered basic first aid treatments when necessary.
- Conducted regular inspections of kennel areas to ensure cleanliness standards were met.
- Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
Cashier
Lisas fried chicken
Fort Worth, TX
06.2016 - 06.2020
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
South Hills High School
Fort Worth, TX06-2019
Skills
- Inventory Control
- Data Analytics
- Business Development
- Schedule development
- Training and mentoring
- Time Management
Timeline
Supervisor/Receiving Clerk
Tom Thumb Food and Pharmacy
12.2021 - 12.2023
Veterinary Technician
Watauga Animal Hospital
11.2020 - 12.2020
Cashier
Lisas fried chicken
06.2016 - 06.2020
High School Diploma -
South Hills High School