Summary
Overview
Work History
Education
Skills
Florist, Lash Tech, Swimming, and Cooking
Languages
Timeline
Generic
Jaqueline Carrasco

Jaqueline Carrasco

Wellington,FL

Summary

Dynamic and results-oriented professional with extensive experience in customer service and business operations, notably at Statewide Realty Group. Excelled in organization and time management, achieving consistent monthly sales targets and enhancing customer satisfaction through exceptional service. Skilled in data entry and client relations, adept at fostering positive experiences and streamlining business processes. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Receptionist

Statewide Realty Group
01.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.

Cashier

El Car Wash
06.2021 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Cashier, Fabric Cutting

JOANN Fabrics and Crafts
08.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Cashier, Party Host

Love2Play
09.2019 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.

Education

Palm Beach State College
Lake Worth, FL
08.2021 - 05.2026

High School Diploma -

Wellington High School
Wellington, FL
05.2021

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Scheduling
  • Greeting and Seating Clients
  • Document Management
  • Business operations understanding

Florist, Lash Tech, Swimming, and Cooking

I'm a Florist and a Lash Tech on the side I love making people feel happy and good about themselves.  I started giving my service in March of 2024.  I love swimming, I swam in competition for 4 years.  I love snorkeling at peanut island with my family and friends, seeing all the different fishes is my favorite part! I love cooking at home It's my love language.  I learned cooking from my mom and grandma at a young age.  My grandma would babysit which resulted with me cooking with her and we would make make fresh handmade tortillas.  I love trying new things, Meeting new people ( although I am shy at first), learning, and being adventurous. 

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Statewide Realty Group
01.2024 - Current

Palm Beach State College
08.2021 - 05.2026

Cashier

El Car Wash
06.2021 - 12.2023

Cashier, Fabric Cutting

JOANN Fabrics and Crafts
08.2020 - 06.2021

Cashier, Party Host

Love2Play
09.2019 - 12.2019

High School Diploma -

Wellington High School

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Jaqueline Carrasco