Jaqueline Contreras
Licensed Medical Esthetician
Dallas,TX
Summary
Licensed Esthetician with extensive experience in advanced skincare treatments. Skilled in analyzing skin types to develop tailored skincare plans, dedicated to exceptional customer service. and committed to fostering long-term client relationships.
Overview
2025
2025
years of professional experience
2034
2034
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Medical Esthetician
VIO Med Spa
4 2024 - Current
- Performed advanced treatments to rejuvenate clients skin and improve their overall complexion.
- Achieved high levels of client retention by focusing on building rapport.
- Assisted in inventory management ensuring availability of necessary supplies.
- Boosted retail sales revenue by demonstrating expert knowledge about available products while discussing their benefits with clients.
- Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.
Medical Esthetician
Vis a Vis Day Spa and Med Spa Dallas
01.2023 - 04.2024
- Recommend skin care products, teach and advise clients on how to apply products and how to care for their skin.
- Streamlined appointment scheduling process, resulting in reduced wait times and increased overall efficiency of clinic operations.
- Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.
- Performed chemical peels, microdermabrasion to address various skin concerns effectively.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Conducted thorough skin assessments to determine appropriate treatment options tailored to individual needs.
Ambulatory Service Representative
Children’s Medical Center of Dallas
04.2022 - 01.2023
- Receive appointments, identify existing MRN or create a new MRN, obtain correct demographic information as related to insurance information etc
- Determine in and out of network uninsured under-insured or need financial counseling
- Complete and manage work queues in EPIC, check patients in and out, create follow up appointments
- Verified patient insurance eligibility and benefits.
- Ensured accurate patient records by diligently updating demographic and insurance information in the system.
- Contributed to a positive work environment by maintaining open communication with team members and supporting cross-functional tasks as needed.
- Demonstrated strong customer service skills when handling difficult situations or addressing sensitive issues with patients and their families.
- Coordinated referral processes, working closely with physicians'' offices to secure necessary authorizations for timely care delivery.
- Managed high call volumes, addressing patient concerns and directing calls to appropriate departments for timely resolution.
Cerologist
European Wax Center
10.2020 - 06.2021
- Body waxed, facial waxed, cleaned and disinfected between guests
- Educated guests on proper hygiene before and after a wax appointment
- Educated guests on skincare and encouraged them to purchase exfoliator, cleansers, and slow it serum for body waxing.
- Maintained a clean and hygienic work environment, adhering to safety and sanitation guidelines.
- Educated clients on proper aftercare procedures, reducing the likelihood of post-wax irritation or complications.
- Promoted customer retention through effective communication, building rapport, and addressing any dissatisfaction promptly.
- Increased customer loyalty through exceptional customer service and follow-up care recommendations.
Education
High School Diploma -
Moises E Molina High School
Dallas, TX05-2014
No Degree - Licensed Esthetician
Paul Mitchell The School Dallas
Addison, TX 05.2001 - 03.2020
Skills
Relationship building and management
Consultations
Multitasking
Teamwork
Customer service
Sale techniques
Ability to work under pressure
Microneedling Skinpen
RF Microneedling Rohrer Aesthetics
HydraFacials
Geneo Glo2Facial
Chemical facial peels VI PEEL, ZO Peel, Linder Health, Glymed
Record-keeping
Reliability
Dermaplaning
Emsculpt NEO BTL
IPL Rohrer Aesthetics
Erbium Rohrer Aesthetics
Certification
Dermaplaning Certification
Timeline
Skinpen
02-2024
Dermaplaning Certification
10-2023
Chemical Peels
10-2023
Microdermabrasion
10-2023
Medical Esthetician
Vis a Vis Day Spa and Med Spa Dallas
01.2023 - 04.2024
Ambulatory Service Representative
Children’s Medical Center of Dallas
04.2022 - 01.2023
Cerologist
European Wax Center
10.2020 - 06.2021
No Degree - Licensed Esthetician
Paul Mitchell The School Dallas
05.2001 - 03.2020
Medical Esthetician
VIO Med Spa
4 2024 - Current
High School Diploma -
Moises E Molina High School