Jaqueline Estrada
HIM TECH
Port Charlotte,FL
Summary
Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of and training . Motivated to learn, grow and excel. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Language
Work History
HIM Technician
Shore Point Health
Punta Gorda, FL
01.2021 - Current
- Used [Software] to code and categorize health information for analysis and insurance reimbursement purposes.
- Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Retrieved medical data for physicians and patients.
- Performed software updates, upgrades and data backups.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Waitress
Zarates Family Returant
Englewood, FL
01.2019 - 01.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Port Charlotte High School
Port Charlotte, FL 05.2001 -
Associate of Arts - Criminal Justice
Florida SouthWestern State College
Punta Gorda, FL 05.2001 -
Skills
Dependable and Responsible
Timeline
HIM Technician
Shore Point Health
01.2021 - Current
Waitress
Zarates Family Returant
01.2019 - 01.2022
High School Diploma -
Port Charlotte High School
05.2001 -
Associate of Arts - Criminal Justice
Florida SouthWestern State College
05.2001 -
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