Jaqueline Fernandez
La Puente
Overview
2
2
year of professional experience
Work History
Server/Manager
Buffet Mexicano
La Puente, California
01.2025 - Current
- Trained new servers on how to serve food
- Makes sure all food is hot
- Collected cash sales from employees to properly tip each server after shift.
- Maintained table setting by removing courses, replenishing utensils, and refilling drinks.
- Provided information about menu selections and made recommendations.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
- Established standards for personnel performance and customer service.
- Developed policies, procedures, and standards for server management and maintenance.
- Performed troubleshooting to diagnose and resolve system-related problems.
- Refilling food pots
- Remove/reorganize food pots
- Assisted in resolving customer complaints to enhance dining experience.
- Monitored food and beverage inventory levels for timely replenishment.
- Coordinated room setup and maintained cleanliness throughout service.
Education
Hurley Elementary
535 Dora Guzman Ave, La Puente, CA06-2020
Giano Intermediate School
3223 Giano Ave, West Covina 06-2022
Nogales High School
401 Nogales St, La Puente Ca 91744Skills
- Employee training
- Menu knowledge
- Customer service
- Inventory management
- Policy development
- Team leadership
- Conflict resolution
- Cash handling
- Effective communication
- Problem solving
- Quality assurance
- Team Training
- Capacity planning
- Storage management
- Crew coordination
- Server monitoring
- Hardware maintenance
- Backup management
- Food presentation
- Server training
- Customer relationship management
- Food safety
- Cleaning and sanitation
- Table management
- Organization
Accomplishments
- TopTech Challenge 2nd place
- 1st place in material arts
- 2nd place in martial arts
- reclassified in 3rd grade
- Trophy of rookie if the tear (cross country)
- Certificate of completion at UTI (Summer Ignite)
- Certificate for track for completion
Languages
Spanish
Native/ Bilingual
Memberships
- Automotive Technology Club
- SkillsUSA
- Track
- Cross Country
- Flag Football
- SHH
- Herencia Latina
- Key Club
- Barkada Club
volunteer work
- market place
- car show setup
- organizing field trip
Timeline
Server/Manager
Buffet Mexicano
01.2025 - Current
Hurley Elementary
Giano Intermediate School
Nogales High School