Jaqueline Gomez
Haslet ,Tx
Summary
Dynamic hospitality professional with extensive experience at Tres Niños and Los Cucos Mexican Cafe. Proven ability to excel in high-pressure environments, showcasing strong multitasking and customer service skills. Recognized for maintaining a clean, organized workspace while ensuring guest satisfaction through effective communication and attention to detail.
Overview
7
7
years of professional experience
Work History
Waitress
Tres Niños
Nocona, TX
07.2020 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Proved successful working within tight deadlines and a fast-paced environment.
Bartender
Los Cucos Mexican Cafe
Bryan, TX
08.2018 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Nocona High School
Nocona, TX05.2018
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Attention to detail
- Safe food handling
- Hospitality service expertise
- Service prioritization
- Memory retention
- Complex Problem-solving
Timeline
Waitress
Tres Niños
07.2020 - Current
Bartender
Los Cucos Mexican Cafe
08.2018 - 02.2020
High School Diploma -
Nocona High School