Jaqueline Hernandez
Richmond,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Agent
Texas Insurance agency
Rosenberg, TX
07.2023 - Current
- Developed and maintained relationships with existing customers to ensure satisfaction and renewals.
- Provided detailed explanations of coverages, exclusions, limits, and other policy provisions.
Medical Assistant
Gentle Pediatrics Clinic
Sugar Land, TX
01.2023 - 05.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
Medical Assistant
Pediatric Center
Richmond, TX
11.2022 - 05.2023
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Fast Food Manager
Burger King
Rosenberg, TX
03.2018 - 10.2020
- Monitored daily operations of the restaurant, including inventory control and ordering supplies.
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Ensured compliance with all local health regulations related to food safety.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
Education
Certificate -
Fortis College
Houston, TX07.2021
High School Diploma -
Needville High School
Needville, TX05.2020
Skills
- Goal oriented
- Client retention
- Patient-focused care
- Check-in coordination
- Patient scheduling
- Customer service
Certification
- MEDICAL ASSISTANT
- LIMITED LINES LICENSE
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Insurance Agent
Texas Insurance agency
07.2023 - Current
Medical Assistant
Gentle Pediatrics Clinic
01.2023 - 05.2023
Medical Assistant
Pediatric Center
11.2022 - 05.2023
Fast Food Manager
Burger King
03.2018 - 10.2020
- MEDICAL ASSISTANT
- LIMITED LINES LICENSE
Certificate -
Fortis College
High School Diploma -
Needville High School
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