Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaqueline Ibarra

Omaha,NE

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Apple Specialist

Apple
06.2022 - 01.2023
  • Followed all company policies and procedures to deliver quality work.
  • Maintained current understanding of market conditions, compliance standards and best practices.
  • Offered excellent customer service by actively listening to customers' needs and empathically discussing solutions.
  • Trained staff on operating procedures and company services.

Server

402 Eat + Drink
01.2022 - 06.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Shift Lead

Scooter's Coffee
01.2022 - 06.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.

Server

Spaghetti Works
11.2021 - 01.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Overnight Stock Associate

Walmart
02.2021 - 10.2021
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Banquet Server

Happy Hallow Country Club
05.2018 - 09.2021
  • Set up banquet tables and chairs based on event requirements.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Adhered to all health and safety regulations while serving food and beverages.

Education

High School Diploma -

Omaha South Magnet High School
Omaha, NE
05.2018

Skills

  • Buffet Setup and Takedown
  • Sales Expertise
  • Table Bussing
  • Transactions and Cash Handling
  • Bilingual

Timeline

Apple Specialist

Apple
06.2022 - 01.2023

Server

402 Eat + Drink
01.2022 - 06.2022

Shift Lead

Scooter's Coffee
01.2022 - 06.2022

Server

Spaghetti Works
11.2021 - 01.2022

Overnight Stock Associate

Walmart
02.2021 - 10.2021

Banquet Server

Happy Hallow Country Club
05.2018 - 09.2021

High School Diploma -

Omaha South Magnet High School
Jaqueline Ibarra