Jacqueline Jara
Queens,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Call Center Operator
Callcenter
01.2019 - 06.2020
- Assisted customers by answering questions and responding to inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests for products, services, and company information.
- Recommended products to customers, thoroughly explaining details.
Private Nanny
Private Family
01.2016 - 11.2018
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Transported children to and from school, medical appointments and extra-curricular activities.
Waitress
Catering Services
07.2011 - 08.2013
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Education
High School Diploma -
Instituto Superior Alma Fuerte
Buenos Aires Argentina 12.2013
Skills
- Customer Support
- Till Counting
- Quality Assurance Controls
- Training and Development
- Fluent in Spanish
- Creativity
- High stress tolerance
- Meal preparation/cooking
Timeline
Call Center Operator
Callcenter
01.2019 - 06.2020
Private Nanny
Private Family
01.2016 - 11.2018
Waitress
Catering Services
07.2011 - 08.2013
High School Diploma -
Instituto Superior Alma Fuerte
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