Jaqueline Morales
Flowery Branch,GA
Summary
associate with experience at Amazon, informed about warehouse safety. Can work individually or if asked, can work with others as a team collaboration. Ability to maintain a clean work environment while efficiently managing tasks that were asked to do. Bilingual in English and Spanish, effectively communicating with diverse customers to enhance service quality.
Overview
6
6
years of professional experience
Work History
Package Handler
Amazon
Jefferson, GA
11.2022 - 02.2025
- Followed safety regulations to maintain safe work environment such as dress codes so clothing wouldn’t cause an injury.
- Maintained a safe work environment by following company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards/ other issues for quick resolutions.
Customer Service Representative
Village Cleaners and Tailors
Gainesville, GA
03.2020 - 09.2020
- Handled calls efficiently, finding resolutions for both customers and the company.
- Responded to customer requests for products, services, and company information.
- Would take calls and was running the business alone for hours.
- Would rapidly hand customers their clean clothing back and place the clothes into their vehicle through the drive through door.
- Would communicate with customers so they would let me know what they’re looking to do with their clothing such as heavy or light starch on jeans.
Fast Food Crew Member
Dairy Queen Grill & Chill
Oakwood, GA
06.2019 - 11.2019
- Worked front counter and would multitask to help coworkers if needed.
- Took orders, prepared meals, and collected payments.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Collaborated with team members to complete orders.
- Greeted customers when entering and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Education
High School Diploma -
Johnson High School
Gainesville, GA05.2022
Skills
- Team collaboration
- Warehouse safety
- Workplace cleanliness
- Bilingual (English/spanish)
- Communication Skills
Timeline
Package Handler
Amazon
11.2022 - 02.2025
Customer Service Representative
Village Cleaners and Tailors
03.2020 - 09.2020
Fast Food Crew Member
Dairy Queen Grill & Chill
06.2019 - 11.2019
High School Diploma -
Johnson High School