Compassionate healthcare professional with foundational knowledge in patient care. Proficient in taking vital signs and assisting with daily living activities. Committed to developing skills in communication and patient support in Patient Care Technician role.
Hi, I’m
JAQUELINE MPOFU
Frisco
Summary
Overview
3
years of professional experience
1
Certification
Work History
Medical City Plano
Patient Care Technician
03.2025 - Current
Job overview
- Enhanced patient comfort by assisting with daily living activities effectively.
- Monitored and documented vital signs, ensuring accurate patient condition updates.
- Collaborated with nursing team to successfully implement patient care plans.
- Maintained organized and clean care areas, ensuring compliance with safety standards.
- Trained new technicians on procedures, promoting efficient workflow and protocol adherence.
- Participated in quality assurance initiatives, supporting high standards of care delivery.
- Improved patient satisfaction through compassionate and attentive caregiving.
Cambridge Caregivers
Elderly Caregiver
01.2024 - 02.2025
Job overview
- Enhanced client well-being by providing companionship and emotional support.
- Facilitated daily living activities, ensuring comfort and dignity for elderly clients.
- Monitored and reported vital signs to medical team for timely interventions.
- Developed customized care plans based on thorough client needs assessments.
- Organized engaging recreational activities to boost mental and physical health.
- Maintained detailed records of care services for each client.
CarePatrol of Manhattan
Caregiver
01.2023 - 12.2023
Job overview
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored client behavior and mental health status, documenting changes to inform treatment plans.
- Collaborated with multidisciplinary teams to develop individualized care strategies tailored to client needs.
- Implemented therapeutic activities, fostering engagement and social interaction among residents.
- Provided emotional support and crisis intervention during challenging situations, ensuring client safety and well-being.
- Educated clients on coping strategies and life skills, facilitating personal growth and recovery processes.
Education
Texas Education AgencyDallas, TX
GED
09-2024
University Overview
Career AcademyDallas, TX
No Degree from Nurse Aide
01-2025
University Overview
Galen College of NursingDallas, TX
No Degree from Vocational Nursing
06-2026
University Overview
Skills
- Care Plan Management
- Meal Preparation
- Quality program protocols
- Regulatory Compliance
- Activities of Daily Living
- Blood glucose testing
- Basic life support
- Catheter care
- Mobility assistance
- Patient Care
- Vital signs monitoring
- CPR certification
Accomplishments
Accomplishments
- Achieved Flower Bud Award at Medical City Plano by being a compassionate, hardworking, caring employee.
Certification
- Basic Life Support – Issued 2024-09
- CPR, AED and First Aid – Issued 2023-04
- Diploma in Caregiving – Issued 2022-02
LANGUAGES
English – Professional
Timeline
Patient Care Technician
Medical City Plano
03.2025 - Current
Elderly Caregiver
Cambridge Caregivers
01.2024 - 02.2025
Caregiver
CarePatrol of Manhattan
01.2023 - 12.2023
Texas Education Agency
GED
Career Academy
No Degree from Nurse Aide
Galen College of Nursing
No Degree from Vocational Nursing
HOBBIES
HOBBIES
Reading, Swimming, Traveling