Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaqueline Palacios Medrano

Phoenix,AZ

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

MVB Motor Vehicle Services
Buckeye, AZ
09.2025 - 05.2026
  • Assisted customers with vehicle registration, title processes and drivers license.
  • Assist customers with professionalism even under stressful situations.
  • Assisted other co-workers when needed

Office Manager

ROD Electric LLC
Tempe, AZ
09.2020 - 03.2024
  • Maintained inventory with office materials as well as materials needed for jobs.
  • Gathered information to complete payroll on time and effectively.
  • Sent out invoices and estimate to potential customer and made follow up calls.
  • Answered any inbound and outbound calls.

Education

High School Diploma -

Pan American Charter School
Phoenix, AZ
05.2018

Skills

  • Customer service
  • Critical thinking
  • Data entry
  • Payment processing
  • Fast Learning
  • Dependable

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

MVB Motor Vehicle Services
09.2025 - 05.2026

Office Manager

ROD Electric LLC
09.2020 - 03.2024

High School Diploma -

Pan American Charter School