Jaqueline Petell
Chicopee,MA
Summary
Dynamic customer service professional with experience at Austin Brothers Farm, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and multi-tasking, leveraging strong mathematical abilities to ensure accuracy, and efficiency. Committed to delivering exceptional service and fostering positive customer interactions. Made it in to the CTE program at school and am an honor and AP student.
Overview
2
2
years of professional experience
Work History
Server
Castle of Knights
1599 Memorial Dr Chicopee MA
10.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted patrons with menu selections and answered inquiries effectively.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area throughout shift.
Customor Service Cashier
Austin Brothers Farm
Belchertown, MA
10.2024 - 11.2024
- It was a seasonal job for October at farm stand corn maze for Halloween.
- Collaborated with team members to enhance customer experience during peak hours.
- Handled cash and credit transactions with attention to detail and security protocols.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
High School Diploma -
Chicopee Comprehensive High School
617 Montgomery St Chicopee MA05-2028
Skills
- Friendly and good with customers
- I can multi-task
- I'm in honors math
Timeline
Server
Castle of Knights
10.2025 - Current
Customor Service Cashier
Austin Brothers Farm
10.2024 - 11.2024
High School Diploma -
Chicopee Comprehensive High School